Leave a Review BVG Fahrinfo
App Works great
It updates as you go. Fantastic way to get around the city. Excellent.JFGainesville
Bugs bugs bugs
Ridiculously buggy. Can’t perform basic purchase functions reliably.Squeakykiki
Great
Capable, fast!Harvey2718
It does the job
Using the app for quite some time for tickets and route planning and it does the trick. Only thing I’m struggling with is the download of the ics file while transfer to the calendar for iPad and iPhone works well.Dark&Passenger
Unreliable
I missed my train because the app wouldn’t connect to the servers and activate my previously purchased tickets. I’m worried about BVG ticket checkers (who are heartless, especially to technical problems that aren’t the customers fault), so I had to wait in line to buy a ticket from the machine. If I have four tickets, this should be information stored locally in my phone to prevent future incidents like this. Ridiculous.Show lesspilfered
Developer Response
Unfortunately, we are also dependent on external service providers. Technology can always fail. Tickets that have already been purchased are also available offline in the app, provided you are registered as a customer.Ziemlich viele Baustellen und unübersichtlich
Warum steht die Suche default auf AN und nicht auf AB? Die Situation, in der man nach Ankunft, statt nach Abfahrt sucht, wenn man an Punkt X steht, sollte wohl bei 80% liegen. Nicht mal in den Einstellungen lässt es sich individuell anpassen.
Auch sonst sind die Suchergebnisse ziemlich unübersichtlich. Gottseidank werden die Daten auch in G* Maps gepflegt
Warum dauert es gefühlt eine Haltestation, bis sich ein dämliches weiteres 4er Ticket beim entwerten endlich aktiviert und warum benötigt man hierfür eine Internetverbindung? Ticket erst an der U-Bahn Haltestelle aktivieren? (Kaum Netz) Pech gehabt!
Wenn FaceID nicht funktioniert (Maske), warum fragt es nach dem 2. Versuch nicht alternativ nach dem Passcode?
Tipp: schaut euch mal die App des VVS anShow lessMaNuPF24
Bugged
This app shows up as a white square on my screen that i cant open, i then delete the square and come back here and it says open yet I deleted the app and cannot redownload it. No other BVG app will show the ticket i bought with this one.Schriebtisch
James B Bond
Good appJames B Bond
Too easy
Convenient fast way to find my wayFrauAndrews
Developer Response
💛 Thank you!App crashed when I was getting controlled on the train!!!!
The app crashed and wouldn’t open when the ticket checks began on my train and now I have to waste time going to the customer service to explain this problem and the 60 euro ticket. I’d advise any traveller to avoid using this app if you want to feel securely about your train travel. Remember, the train controllers work on weird incentives. They get paid based on a quota system of how many people they stop! They will still write you a ticket even as they see difficulty.
What’s more, I couldn’t go to the DB customer service on the same day that I got the ticket. The train controller’s notes must batch every night to DB because they didn’t have them. You can’t even go to get the ticket rectified until 2pm the next day.
For the app developers, you really need to get this right so you don’t inconvenience travellers and tourists with these app crashings!!!!!Show lessUhmmm33327884217
