Leave a Review Lifesum
Awesome, but there are some errors.
I’ve been using this app for as long as I can remember and I recently just upgraded to the Premium, which I love! I love the aesthetic of the app and the visuals and colors it uses. I love the wide variety of recipes, even thought I don’t use them that much. I love the weekly rating I get so that I can look at my past week and see what I need to improve on for the next one. However, there are a couple things I find I have trouble with. The main thing is that when I go to update my weight, I check on it the next day and it says “Nothing lost, nothing gained.” So whenever I update my weight and maybe i’ve lost a pound or two, i’ll update my weight. But the next day when I go to look at my weight it erased it or changed it back to the starting weight. It does this almost all the time and is pretty annoying because I have to delete the starting weight that it put it back on for that day, at the same time deleting the weight that I put in. Another thing that’s minor is that when I go to take a picture of my food, sometimes it doesn’t work and the picture never shows up. I do really love this app but I don’t know if anyone else has the weight changing itself issue or not.Show lessHwbfowuhrofi
Developer Response
We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!Keep Improving This App
I use a few apps for recipes already. Those apps all include nutrition values and labels. It would be nice if I could import/share those into lifesum without having to manually enter everything one at a time. A few of them have options to add those values to Apple health directly from the app. Lifesum writes data to health, but does not read. I think it would almost be better to separate functions out to apps. Have food apps handle entering / removing data into health and then have trackers reading and analyzing what you just ate so you can make informed decisions. I’d rather have two clean apps rather than one bloated app. I would imagine narrowing the scope would take out a lot of the overhead needed to maintain and update the app, thus making it even more clean and user friendly. Anyways, this is just my observation after using lots of food tracking apps. The interface may be different but functionally they are all kinda doing the same thing. I would also like to see more support for the Apple Watch when it comes to simple things like adding water and quick calories. The front end of this app is really beautifully done. If the back end was doing something unique then I could see myself paying for this app.Show lessMijuto82
Good - Needs To Be More Regulated
The interface of this app is great, there is little I would change about its functionality. I’ve been using it since late December and recently switched to premium a couple weeks ago. While I don’t regret going premium because of all the additional features, this app is far from perfect. My main complaint is that the entries could stand to be more consistently regulated across the board. Often times I’ll see multiple entries for the same product, all different from one another, yet still all somehow verified by Lifesum with the blue tick. Sometimes the difference in nutrition info between these listings has to do with how the person entered in the serving size, but other times all the nutritional information is out of whack on two or more listings of what is allegedly the same product. This kind of negates the convenience of being able to just quickly search up a food and add it to your diary. I end up adding most of my food manually in order to be sure my entry is accurate. Even when I scan barcodes, I double check the entered nutritional info with the info on the label. All in all, unless this changes and the info on the app becomes more reliable, I’ll probably try another similar app when my membership is up, maybe MyFitnessPal.Show lessMarinnaSmith
Developer Response
Thank you for your review. We are sorry to hear that you have had these issues with our database. The good news is: we will be working on the food database during the next months so the quality will definitely be improved. Thank you very much for your patience!Review and Comparison
I’ve compared this to other top food logging and calorie counter apps over the last three weeks and believe this one to have the best interface and work best with my needs and goals. It works to keep me accountable and mindful of my choices without restricting anything. I like that it connects to my Apple devices and adjusts my available calories based on exercise (the more I exercise, the more I can’t eat)! That feature has been very helpful. The scan tool works mostly well but there have been several items not yet in their database. There is an option to help grow that if you take the time to enter in all the nutritional info on a package. The most difficult thing with this (and all the food logging apps) is entering in homemade food, e.g. the chicken noodle soup I made last Sunday... other than that, I give it 5 stars and will continue to use it. It’s already had an impact on my lifestyle (and I’ve lost several pounds)!Show lessAKGWL
Support unavailable
Loved the interface of this app and found it easy to navigate my way around pretty easily when I did use it. The one star rating is due to my recent experience today. I have tried several times now to contact support through the Contact Us (in app chat) link and it continues to crash. The app is updated to the most recent version and so is the software on my phone. Have tried to resend the message several times and the app keeps crashing. I want to cancel my subscription and plan on deleting the app TODAY. I purchased the Premium version of the app about a year ago at a discounted rate during a promo offer they had at the time. They seem to have it set it up where you subscribe to their Premium services outside of iTunes so the subscription is actually processed through their own website. Renewal dates or expiration dates of said Premium services are nowhere to be found anywhere in the app. They then attempt to auto renew it later on at almost $50 USD with no communication beforehand via email or otherwise that they will be processing this amount. I did not even locate the option to downgrade my account or cancel anywhere within the Settings option within the Lifesum app. Luckily my bank caught the attempted transactions as fraud and did not allow them through. I’ll stick to apps that allow me to manage my subscriptions within iTunes to avoid headaches like this.Show lessBaeNextDoor
Developer Response
Thank you very much for reaching out to us! We deeply apologise for this issue - a new version with a temporary fix is already on the way. Until then, please contact support directly via contact@lifsum.com The support team will then take care of the refund as soon as possible. Again: please accept our apologies for the issue with the support section. We are on it.Delete My Fitness Pal!
I don’t normally review apps but this is one EVERYONE should definitely try. This is the first app that I’ve actually lost weight with.. it actually helps you develop better eating habits. I know that there’s a lot of hype behind My Fitness Pal, but I swear, after trying both, LIFESUM BEATS MY FITNESS PAL HANDS DOWN. Nearly everything since the app has gone through updates is perfect. The user-face is simple and easy to use, without the annoying ads other apps have. You can adjust everything to fit your personal goals, even if they go beyond what the app recommends. They even include a macro calculator that makes things easy to calculate. The grading scale is really helpful to see where you can improve. It takes everything into account, calories, macros, sugar, fiber... it’s pretty comprehensive. Also, I love that I can keep everything private, it’s not necessarily a competition against all of my Facebook friends. The graphs and diagrams make seeing long term trends quick and easy. One thing I would love to see is something that suggests meals or specific items that would meet the goals of the meal. If I have 200 calories left and haven’t met my protein, fat, or carbs goals, what can I add to my meal that fits my goals? Other than that, the developers have done an absolutely stellar job.Show lessLiccie D
Developer Response
Hi, thank you very much for your 5 star rating and awesome feedback! We were very happy to read that our app has contributed to your healthier lifestyle and we truly appreciate you sharing your success with us. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!Easy to use but not enough info
Fun and easy to use with a lot of foods in their database. Sadly it really does not provide enough nutritional information and goes against a lot of info I’ve gotten from
Nutritionists. Also it is saying that I need fewer carbs and more protein but then doesn’t actually provide protein heavy/low carb recipes when I search for them. The “meal plan” doesn’t actually give you a plan just slightly tweaks the macros based on your “test”. It isn’t actually suggesting foods at all. It doesn’t show anything about vitamins and minerals. It treats all carbs equally regardless of where they are coming from. Every nutritionist I’ve ever spoken with has also said that most veggies are practically unlimited. Today I ate almost entirely vegetables, lean protein and some watermelon and according to the app I had an unhealthy day because of my carb intake.
I also think the meals are way too calorie heavy. Every nutritionist I’ve ever spoken with has said that there should be at least two snacks per day, more if you work out a lot. This app just adds calories to meals instead of offering additional snacks. I believe it helps people lose weight and definitely makes you more aware of what you are putting in your body, but this app does not guide you to a healthy and well balanced diet.Show lessAnnoyed bride
Changed my life
This app is so great! I have lost 10 pounds with it so far and I’ve only been using it for a little over a month! I don’t have the premium plan so you can lose weight on it without having to pay for it which is amazing! I will continue to use this app until I reach my goal weight and I truly believe I can do that using This app. I highly recommend this to anyone who wants to lose weight while still feeling in control with the classic weight loss plan.
Update 8/8/19: I’ve officially gotten to my goal of losing 40 pounds!!! This app is truly amazing, from being aesthetically pleasing to actually working this is an all around great way to track your meals and exercise. I have tried many other methods of weight loss and none of them worked for me, until I found lifesum. This app can change your life in the best way possible, if you let it. You have to be consistent and work hard but you can get there, and I truly believe anyone can effectively lose weight with this app.Show lessCthftjjyfgjfjyf
Totally Inaccurate
Lifesum is beautiful and fun. But none of that matters because all the entries are inaccurate or straight up wrong. If I’m going to have the ease of using a barcode, why do I have to put in more work? If you want to be able to accurately measure and count calories, you should use grams. When I use grams on anything, the measurements are totally inaccurate. They’ll make something that should be 200 calories look like 12,000 calories. Or something that should be 600 calories will come out to 3 calories, all because of inaccurate measurements on this app. Even the “verified” entries are wrong. Sometimes I’ll Enter a meal and the calories won’t show up until I fully close the app and reopen. Today I tried to search for an item from McDonald’s, and all the entries were the meal without the biscuit. And even those entries didn’t match! I’ve tried to continue to use the app because I was conned in to paying for a full year. (NOTE: when it says $3/month it’s actually going to charge you for a whole year at one time.) Not worth it. I’ll take my losses and use an app that’s accurate and that doesn’t make me angry because everything is hard to track and everything is just plan WRONG.Show lessEmeraldHayez
Just What I Needed
I’ve been struggling to hold myself accountable when it comes to eating healthy and exercising ever since I gave birth to my daughter last summer, but this app makes it possible to keep track of my calories, fat, protein and sugar intake on any given day, and keep track of my workouts and it has made a difference! The first 10 days of using it, I mostly focused on eating healthy and staying under my daily intake. I lost two pounds and have since incorporated working out in the past week and have lost an additional 1.5 pounds plus 1.25” off of my waist. My pants are beginning to get a little looser and my face is noticeably thinner as well. I’ve been using this app since May 17th and I am happy with my progress so far. I gave the app four stars, however, because I’m paying $21 for three months but the add-ons don’t seem worth the money. I’m grateful for them but they are things so could have figured out with a quick google search. There are also not a whole lot of vegetarian recipes and many of them are not the healthiest.Show lessDesiraeC_6
