App is terrible and not intuitive
Who ever designed the app clear designed it for better asthetics but not usability. It's hard to navigate and I can't easily access and view all my card and bank transactions easily.
Take a page out of UOB or DBS.
Take a page out of UOB or DBS.
worse bank app I have ever seen
whenever I change device, i need to go through the process of getting OneToken, which has to be mailed physically(its 2022 ? ) and a lot of times, it takes weeks if not months to deliver, you also need to call them repeatedly in order to get someone retuning your call
Very difficult to use.
Had a lot of difficulty using this system. So many glitches. Thank God, I was able to reach a human being on the phone for help.
Network down
Bad service for digibank when service is down
Not responsive
I have added new payee and it doesn’t appear even after OTP verification
I have increased limit for PayNow and even though it says it will only be effective after 12 hours - it is now more than 72 hours and still not updated
I have increased limit for PayNow and even though it says it will only be effective after 12 hours - it is now more than 72 hours and still not updated
Sometimes the APP is a little basic
Just basic functions only
Need an iPad App
There is a need for a dedicated iPad app instead of borrowing the iPhone app. The interface is not optimised for iPad usage.
Quarterly Recurring Payment
Please inclide quarterly payment option
Not as good as the marketing
Often have to quit and restart as it loads blank pages. Apple Watch app cannot connect / not recognised. The aspiration of the app is great, but the implementation not so good. Maybe in another 6 months will be good?
Not accessible.
Unfortunately this app is not accessible to the visually impaired. It would be great to see them make a change.
