Bad customer service and experience with ATT
This is no better than their customer service support team or salesman. ATT will tell you when you sign up that it is so easy to move when you have their service. NO IT AS BEEN A HORRIBLE EXPERIENCE AND I AM STILL PAYING FOR SERVICE THAT I HAVE USE IN ALMOST 6 MONTHS!!!!! I have called many times trying to cancel the service and I have been transferred around to multiple departments and no one can help me cancel the service. WOW!!!! Please fix this app to be able to cancel service or maybe set up a moving order to a new address. THIS IS NOT CUSTOMER FRIENDLY NOR IS IT EASY TO TRANSFER SERVICE TO A NEW ADDRESS!!!! Please be honest with your customer. I was going to move my cell phone service to ATT from US cellular service, but this whole situation has been so HORRIBLE BAD that I have changed my mind. At least US cellular service is customer friendly and not impossible to get changes made I can call them and they handle it. I have reached out to ATT for someone who can help assist me with this issue and NO ONE HAS BEEN ABLE TO HELP THAT THIS. I am beginning to feel like they do this on purpose to get more money from their customers. I REALLY WISH THAT SOMEONE WOULD HAVE WARNED ME ABOUT THIS SO I WOULD HAVE NEVER SIGNED UP FOR ATT SERVICE ATT ALL . So if anyone from ATT wants help make this right please contact me on the email address that you have on file. Sincerely a very unhappy customer Cathie
Show less
