Worst app I have ever used
This app consistently forgets my password and makes me reset it. Crashes. Logs me out. Doesn’t send push notifications even when I set them up. Yet another garbage product from this company. Most of these reviews have to be fake.
Better deals and services
I came from T-Mobile, one line and I was paying almost $300. T-Mobile I’ve asked multiple times if they had any student discounts, or teacher discounts. They kept denying and saying no, and they don’t know if they’ll ever do that. I was getting tired of paying so much for just one line, I went to Verizon as soon as I became a college student, and I started getting discounts like crazy. Benefits that I never got from T-Mobile, and better service! I’ve been with Verizon ever since, every time I go to T-Mobile store because my family member has T-Mobile. They offer me deals, but I tell them unless you get teacher, discounts or stud discounts, or any other type of the benefits. I’m staying with Verizon. I’ve told my closest friends who are in college, or closest friends that are our educators about Verizon. Yes Verizon had an outage, but you guys stayed on top of it! And you brought service back, it wasn’t that big of a deal. Verizon has been there and the customer service is outstanding! Very happy and grateful!
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Existing customers…
I love Verizon… However, I hate that only new customers get amazing deals. I hate that no matter how long you have been a faithful customer there are no discounts or specials for you. I hate that once you are locked into a contract with a device, even if you hate the device by the time you know you hate the device you are out of your time frame to change it or upgrade (until you waste money to pay the device off and then it is not even worth a quarter of what you paid for it). I think that if you have had a device for a few months, which in my opinion is long enough to really truly learn and use the device, if you want to trade it out, you should be able to trade it out for a used phone that you like better because I do understand that they would lose money if they let you trade a used device for a brand new device just because. I had to disconnect a disobedient teenagers line and because that phone (iPhone 13 base model) was under contract and my device was paid off (iPhone 13 Pro Max) I had to take over the iPhone 13 which I hate. I wanted to get some kind of credit for my 13 Pro Max to pay off the 13 so I could upgrade and I was only offered $300 a $1200 that is still $600-$800 retail now.
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