Still Terrible with updates
Google Voice used to be awesome, since updates, stating stability and improvements, I continue to have one dropped call after another. In fact I’ve had multiple calls that have dropped 2 and 3 times during the same initial call, having to call back not once, not twice, but three times in a 20 minutes period. This app continues to not be stable for the past several months. Very disappointing! I have deleted app and reinstalled based on someone reaching out regarding my negative review. It only seems to help somewhat and then temporarily. Yes, the app is still less stable and more glitchy before the last several months of stated “stability and improvements”. It also takes longer to load as well. I’ve also had a lot of problems with transcription and phone numbers listed not dialing out properly on my apple product. I took screenshots but no way to attach here, thanks.
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Google is great but should take some notes on refinement from Apple
Somehow, online, Voice is marketed as a way to receive texts using your phone number. (For me, my number shows up, but I can’t register it. I will have to spend more time to try and get it to work.)
Something Google should take care of immediately is how their Gallery app handles videos. Right now, it is the literal embodiment of a carcinogen in software form. A cigarette takes 11 minutes; getting a new video player, not having it work, finding cables for a second monitor (settled on using Windows) took around an hour, and that’s an hour unable to be spent watching my lecture video on a higher speed. There should be a California Proposition notification before playing videos on that app if it keeps on going to the next file whenever the left or right arrow is pressed (this resets the video too). This action is hardwired into my brain for over a decade. People pay over $300 for a chromebook… Does anyone working there actually use a chromebook? I like how Google has software availability and speed, but for users paying for Chrome OS, this is not a product I could recommend anymore.
Something Google should take care of immediately is how their Gallery app handles videos. Right now, it is the literal embodiment of a carcinogen in software form. A cigarette takes 11 minutes; getting a new video player, not having it work, finding cables for a second monitor (settled on using Windows) took around an hour, and that’s an hour unable to be spent watching my lecture video on a higher speed. There should be a California Proposition notification before playing videos on that app if it keeps on going to the next file whenever the left or right arrow is pressed (this resets the video too). This action is hardwired into my brain for over a decade. People pay over $300 for a chromebook… Does anyone working there actually use a chromebook? I like how Google has software availability and speed, but for users paying for Chrome OS, this is not a product I could recommend anymore.
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Response from developer
Hi there. Google Voice is not a carrier. Its phone numbers are classified as fixed location VoIP numbers, not mobile numbers. To learn more or if you have further questions, please visit our Help Forum: https://goo.gle/32OD8d5. Appreciate it!
Why do I have to have iOS 14????
I use this program every day but now they say I have to upgrade but I need iOS 14 in order for it to work. I have an older iPhone 6s Plus that doesn’t support iOS 14 so now I can’t use the application anymore
This isn’t the only app that’s trying to force me to buy a new phone even though my old one works fine and does everything I needed to do it’s pretty frustrating to be pushed from several different directions in the spending $1500 on a new phone when I have an $800 one that’s only six years old that works fine as long as I put a new battery in it every two years for $25
Update: Google was kind enough to provide a response and I followed the link to update the software but it still won’t allow me to load a version that will work with my iOS 12 point whatever it says I need iOS 14 and Apple will not let me put that on my old iPhone 6s Plus so I guess I won’t be able to use Google Voice any longer
This isn’t the only app that’s trying to force me to buy a new phone even though my old one works fine and does everything I needed to do it’s pretty frustrating to be pushed from several different directions in the spending $1500 on a new phone when I have an $800 one that’s only six years old that works fine as long as I put a new battery in it every two years for $25
Update: Google was kind enough to provide a response and I followed the link to update the software but it still won’t allow me to load a version that will work with my iOS 12 point whatever it says I need iOS 14 and Apple will not let me put that on my old iPhone 6s Plus so I guess I won’t be able to use Google Voice any longer
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Forced Updates?!!! What happened to don't be evil.
It's absolutely cruel to lock people out of their means of communication with no warning. The old app still loads for a few seconds before displaying the lockout message. Google locked people out for no reason.
UPDATE: Do you see the developer response on this. It's a canned response I've seen on many reviews asking people to go through the app to provide feedback. We've been locked out of the app!! One reviewer mentioned people in shelters using donated phones who have now been locked out of their only way to communicate. This was done with no warning. There was no response to that review. What happened to your mottos of "Don't be evil" or "Do the right thing"?
Why make the update forced? This blocks out users on older devices that can't update to the latest OS. Not everyone can update. I can understand users on older versions not having access to new features, but to block it completely is just wrong. People depend on this app. It was working for two days after you rolled out this update so it isn't that the older version can't work. It was working. There's no reason to lock people out.
UPDATE: Do you see the developer response on this. It's a canned response I've seen on many reviews asking people to go through the app to provide feedback. We've been locked out of the app!! One reviewer mentioned people in shelters using donated phones who have now been locked out of their only way to communicate. This was done with no warning. There was no response to that review. What happened to your mottos of "Don't be evil" or "Do the right thing"?
Why make the update forced? This blocks out users on older devices that can't update to the latest OS. Not everyone can update. I can understand users on older versions not having access to new features, but to block it completely is just wrong. People depend on this app. It was working for two days after you rolled out this update so it isn't that the older version can't work. It was working. There's no reason to lock people out.
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Response from developer
Hi there. We really appreciate you taking the time to give us your opinion and feedback on the app. We take them all very seriously. If you'd like to send feedback in the app, please send it to Google Voice app > Menu > Help & Feedback.
Can’t even get through the first task
Uploaded voice then - next won’t let me fill in my address what a waste of space this app is
Please Consider
Many shelters allow donations of older phones so that those who wish to help a crime victim who may not have access to WiFi while fleeing a dangerous situation/ or homeless individuals who may be working through temporary changes due to storms, fires, or any circumstance- the use of Google Voice is very important for those who cannot gain a Government phone until within a safe setting ( when a crime victim )/ or who may opt to avoid such a phone due continued safety. Google voice utilizes cellular data/ does not require WiFi/ works in older devices- which helps many client families served. This app has saved lives, helped lives, & blessed many. Google, please consider allowing a timeframe of 30-60 days of access to the older version of this app. Why? It seems fair to consider ALL people instead of a sudden block of the use of an app that could be the only safe mode of reliable communication for many. Many may need time to secure a newer device. Many may have housing/ transportation concerns to work through to seek help gaining a newer device. An update that forces an unforeseen need/ expense - creates a hardship for those who may already be in the midst of hardship. Please consider. Thank you.
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Works for me…in UK!
I use this for my business. Maybe it only works in UK for business accounts, not standard gmail accounts. Not always the best but for the price I can’t argue, does the job.
Good for start up business
I used this app for this first year and a half running my business. It worked -ok- but there were many dropped and missed calls. At some point it stopped ringing and saving voice mails inside the app, so the line between my personal and business calls because very blurry. It also saved contacts to my actual phone, not inside of the app. Sometimes not at all. It was slow with text notifications and keep in mind if you have to use other software or apps that need to verify your phone number, a google voice number won’t always work.
I’m sure I lost a lot of business from using this app, but I also got a lot of business as well. It’s a good option for those just starting out and a business phone doesn’t fit into the budget yet. I just got one so I don’t need this app anymore.
I’m sure I lost a lot of business from using this app, but I also got a lot of business as well. It’s a good option for those just starting out and a business phone doesn’t fit into the budget yet. I just got one so I don’t need this app anymore.
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Country not supported
Well, that’s odd… You’d have thought that Google would bring out a service for the vast majority of countries around the world. Here in the United Kingdom however, we have no luck. The app just says that Google Voice can’t sign in as the location you are in isn’t yet supported. I’ve tried a VPN, multiple other accounts, but nothing will work. Come on, Google, get your act together…
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Decent, but could use some work
I use Google Voice as a work number so I don’t have to give out my personal one. I love that it’s free and that I’m able to keep my work life and personal life separate. I also love that you can record as many voicemail messages as you want; when I’m out of the office, I just switch it to a different voicemail and I’m good to go. Having said that, there are a couple features I’d like to see/bugs that need fixing.
I’d love to see more options for the display when someone is calling through Google Voice. As it stands, you can either have the name “Google Voice Call” scrolling on the screen without knowing who is calling, or you can “screen” the call so you know what number is calling, but you don’t know if it’s a Voice call or a normal call from your personal number until you answer and hear the “call from Google Voice” lady. Can there be a way to see that it’s a Voice call and also see who’s calling? I’d really like that feature.
One of my biggest complaints is that do not disturb doesn’t seem to work. When I’m on vacation, I don’t want any work interruption whatsoever. I was visiting a childhood friend in another state and kept getting calls from clients despite do not disturb being on in the app. Texts, calls, voicemails, everything just kept popping up on my phone; it drove me nuts! Please fix this feature!
I’d love to see more options for the display when someone is calling through Google Voice. As it stands, you can either have the name “Google Voice Call” scrolling on the screen without knowing who is calling, or you can “screen” the call so you know what number is calling, but you don’t know if it’s a Voice call or a normal call from your personal number until you answer and hear the “call from Google Voice” lady. Can there be a way to see that it’s a Voice call and also see who’s calling? I’d really like that feature.
One of my biggest complaints is that do not disturb doesn’t seem to work. When I’m on vacation, I don’t want any work interruption whatsoever. I was visiting a childhood friend in another state and kept getting calls from clients despite do not disturb being on in the app. Texts, calls, voicemails, everything just kept popping up on my phone; it drove me nuts! Please fix this feature!
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Response from developer
Hi there. You can screen your calls to hear the name of the caller before you answer the call. To set it up, check this article: https://goo.gle/2I4hueo. Also, feel free to keep sending more feedback our way here: Google Voice app > Menu > Help & feedback > Send feedback or in our help forum:https://goo.gle/3kt8vSr.
