Leave a Review Dropbox
How do you download?
How do you download multiple photos from your iPhone to your Dropbox? Either I don’t know how to or there isn’t this provision. Why can’t you select multiple photos and drop them to your Dropbox?goldtile
Developer Response
Hey there, thanks for reviewing our app. To select multiple photos from your device for upload to your Dropbox account, try this: 1. Open the Dropbox app on your phone. 2. Open the Dropbox folder where you'd like to store your photos. 3. Tap the + (plus) icon at the bottom of your screen. 4. Choose Upload Photos. 5. Tap the photos you would like to upload. 6. Tap Next, and select where you'd like the files to be added. 7. Tap Set location. 8. Tap Upload. Hope this helps!Scary! Shared link - My recipient has access to my Dropbox account
Hi.
I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*.
But something SCARY happened to me today.
It goes like this.....
Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said "I can see ALL your folders in your DropBox Account". I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I'm signed out. To confirm that I launched my dropbox app but it asks me to login.
Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now!
Anyway. I think this is a big security issue.
For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone.
please help.
thanksShow lessTravel brain
Developer Response
Hey there, we’re sorry to hear about your experience. It sounds like you may have sent out a shared link, or links, to top-level folders in your account. When someone accesses that link, they will then have View and Download access to all contents in those folders, but won’t be able to modify anything. Regarding those shared links, if you have moved your files out of your Dropbox account, they will no longer be active, and their content not accessible. If you have not already done so, we would suggest getting in touch with our team on our Official Online Community https://www.dropboxforum.com/, or with the options you will find available to you at https://www.dropbox.com/support, for a closer look. You’ll be able to provide some additional information, so our colleagues can investigate and advise. Thanks!Massive storage hog
I love dropbox and use it for everything - always will! But i recently got an alert that my ipad storage was nearly full, and that dropbox was taking up 25GB+ worth of space. The fun part is that i have NO offline files saved, so that number should have been 0. I’ve deleted and reinstalled the app to fix the problem, but i’m reeeeally hoping this doesn’t become a regular issue that i have to do over and over.
If you’re having a problem like this, take a look at your offline files, clear your cache within the app, and if all else fails, uninstall and reinstall to get your storage back.Show lessbill24856
Developer Response
Hey there, thanks for reviewing our app. We’re sorry to hear about that, and we’d like to know more about it. If you could, please get in touch on our Official Online Community https://www.dropboxforum.com/, or with the options you will find available to you at https://www.dropbox.com/support, so a member of our team can have a closer look with you, and investigate. Cheers!App OK but not compatible
The app itself has always worked fine, but I can’t rate it any higher than two stars because the browser version- on my tablet at least- is so slow as to be unusable. It’s not my browser/tablet as this is the only website I have a speed problem with. Two test runs to access two different files took more than half an hour (and I still can only open them on the screen, not download!).
If you only want to use the app it’s ok, but if you ever want to be able to access your files from any device that doesn’t have it, I strongly suggest another cloud storage provider.Show lessCatfish_Spoonbender
Amazing app but the fee
I love love this app, one of the easiest storage apps but my goodness the fee. You only get 2GB for free which is too little for most people but then if you want to subscribe the only option is to get 1TB. Realistically no ones going to use up that much space straight away. I’ve had my paid account for about 2y? now and I’m not even half way (just checked and I’ve used up 7.5% of my paid storage, 7.5!!) it would have been logical to have different paid options so everyone can choose what suits them best. If you need more storage down the line you just get a more expensive option.
I’ve contacted the CS numerous times regarding this but they just say we don’t have another option for now so it’s no help.
Once I clean up my phone and back up all my photos onto my laptop I will be unsubscribing unfortunately and only use the free option if I need it.Show lessKamzeh
Dropbox has been hard, but paintings look amazing
Ok so really Dropbox is good at some things and amazingly competent at other things. They will not support the Dropbox app ( I didn’t know) the instructions are finally being edited for clarity and ease of understanding. Answers can be hard to get, although they reply fairly quickly, simple answers can take multiple emails.
Now the amazing way they make my digital scans of paintings is off the charts!! Stratosphere type work. The files fit the whole frame for mobile responsive design. The file handling can be screwed up to easy( layers and nested files and folders) as you learn. I had a hard time learning Dropbox, but it was mostly my fault and now I’m really enjoying Dropbox and trying to explore all the options available.Show lessMax sword
Dropbox doing everything they can to devalue the free account
I know that Dropbox needs to make money to survive but going from $0 to $120/yr is a huge leap for what is now a commodity service. I don’t need 2TB of storage and there’s nothing in between. For cloud storage all I need is like 20GB (which Dropbox doesn’t even offer). For secure cloud backup use something like Backblaze.
The new-ish three device limit is so annoying I am likely to just swap over to Box and be done with Dropbox. I have like 6 devices that I used to sync up. Removing free features certainly won’t “convince” me of the value of Dropbox paid plans and is more an indicator of how little I can trust Dropbox. Perhaps it’s intended to get rid of customers who won’t pay $120/yr.
At least they haven’t had a security breach (that I’m aware of) for a few years. Please remember to encrypt any files on Dropbox that you don’t want someone else to read.Show lessrktca
App Broken Since iOS13
I've either been unable to upload any files from my iPhone since September 2019 - or uploads were painfully slow and required the app to be open and the screen on. Background uploads DO NOT WORK.
After a very unhelpful exchange with Dane from Dropbox Support he confirmed that it was no longer fully compatable since the intro of iOS13! I was told that my paid subscription is for the backup servers only and not the App. His advice was to resort to the desktop software and that my paid subscription does not involve any support.
This was the end of our correspondence and no assistance was even given to obtain the files. Very disappointing as I've been paying for something I can't use as intended for 10 months. No offer of a refund was provided.Show lessMrWillRA
Developer Response
Hi there, we’re sorry to hear about that. Our social media team at @DropboxSupport would be happy to have a look at this for you. Can you please send our team a tweet with more details, or DM (direct private message) your support ticket number, so they can follow up? Thanks!Great for storage but that’s about it
Been yang DB for a couple years now as a paid subscription instead of using a hard drive. It’s great for storage but as I use it for all my media, photos, video and music have found that it lacks a lot in terms on media functionality. Would be great to have integrated media player with editing software, photo editing even being able to carry out simple tasks such as rotating images instead of having to export edit then save again and delete original unedited files.
Also truth to batch move multilevel files in the app occasionally crashes and files are not moved and deselection of files and attempt to move again is required.Show lessDarreng0506
Developer Response
Hey there, thanks for reviewing our app. We’re glad to hear that you enjoy using it, and we’re happy to forward our suggestions to our team for consideration! CheersUseless/not needed
My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job.
This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......Show lessdicky j 12
