Leave a Review Verizon Cloud
Worst interface. And no web access!
How can this be rated so high? I guess the review let from 5 years ago giving it 5 stars then complaining it doesn’t back up their phone helps to explain.
Let’s start with access. Although there are links on how to access by browser, they bring you to a page telling you to download the app. What if I’m elsewhere and just want to download a file of mine?
No worries, with the interface it’s almost impossible to locate a file anyway!
All your photos and videos get flat-filed (no directory structure) as one group, regardless of how they got onto the cloud. So backups of your computer, phone and any you manually loaded are all lumped together. And if you didn’t rename them, you’ll never find them because they’re not kept in the folder you filed them in.
And even if you did rename them, good luck finding pics from your trip to Zanzibar. You need to start at 0 (zero), scroll all the way through 9 and then start again at A. No shortcut to a specific letter? Unbelievable from a major company touting what a great service this is.
So maybe your stuff is backed up. But maybe it isn’t, since there’s no confirmation at the end of an upload. But since you’ll never find it on this ridiculous user interface , it doesn’t really matter.
Oh, and since it constantly logs you off, the automatic backups aren’t happening either.Show lessTap.Tap.Tap.
Needed to initialize account from desktop
Hopefully the iPhone Cloud app works immediately for you. If not, try suggestions below.
Installed Cloud app on iPhone 13. Opened and entered login credentials. Answered security question. Received error message “This Verizon Account doesn’t have cloud yet”, even though my account shows 2TB of cloud storage on my plan.
3 hours and 6 people later, Cloud was working from the iPhone. I don’t remember all the steps. But the key was installing the Desktop app on my Windows PC first. Then initializing the Cloud account from the desktop. Then sending myself an e-mail invite. Then opening the e-mail invite on my phone, and following the link. That eventually allowed me to get the iPhone Cloud app working. Good Luck!Show lessFolsDux
Don’t waste your time.
No wonder Verizon gave me a free upgrade on my line that included Verizon cloud storage. It doesn’t work on any of my iOS devices. The app actually doesn’t do much. Just stores a backup copy of your photos, videos, and contacts and that’s it. The app worked ok if I opened it every day. Then I didn’t use it for about a week. When I clicked on the app icon to open it to back up a few videos, it took me to my main Version account sign in page. After about a half hour trying to get to the home page of the app I had to create a whole new password. Then when I got into my Cloud account….no photos or videos or contacts were showing. Where did all the pictures and information go?
I’m supposed to have 600 GB free account . All I get when I open the app is frustration and it takes me to the upgrade page asking me to pay for a unlimited or 2TB subscription for $20 amp month. Not gonna play that game. Deleted the app.Show lesstrfdbnng$*#34