Leave a Review GLCU Mobile Banking
Logging in is a B_t_h
I don’t know Y but I always have a problem logging into this website and only this website. I can finally log into this website but nothing changes and the next time I try to log in, no dice. When I attempt to login with my account # & SS#, even that didn’t work.Dasleeper
Doesn’t recognize digital responses to set up regular automatic payments and inputs.
It is impossible to set up automatic payments on this app because it will not recognize acceptance of their agreement in the application. This is not the only problem area of this type with this app. And this is not just on one or two Apple devices. This inability of the application to accept responses is a LONG REOCCURRING PROBLEM THAT IS CONTINUALLY IGNORED BY THEIR SUPPORT PEOPLE! I have been with this credit union for decades but unfortunately with the changing times they have allowed themselves to slide into a backwater institution in a world run by digital internet devices that they cannot seem to master. May be time to move to a more cutting edge credit union that employs more aggressively involved up to date software technicians that have more interest in their craft and knowledge than just being on the payroll. There are all kinds of customer service that gains trust and profit and in this area the board members have failed in their selection.Show lessSenior chief USN Ret.
Holds on Checks?
The bank will place a hold on checks and not tell their customers. It’s happened to me twice now. I go to deposit a check, the receipt shows the check cleared and the funds are available in my account. One day later the check is now “on hold” and the funds are not available. The checks were from 2 different employers and I had been working at both for some time. Why place them on hold after accepting them? Dumb.Show lesscheck hold?
A friendly and satisfying experience :
For as long as I can remember, since banking with Great Lakes Credit Union; I have been satisfied with the service.
It’s doesn’t surprise that service is always quick and easy and to the point.Zak, Chicago
Great People! Great Bank!
Love the staff especially the Libertyville branch. Very knowledgable and friendly!Kirsten Dugan
Speed
Could be fasterkingTreyGod
Review from Will
Great company to do business with, a place where individuals are more than just employees there for a checkWill.I.I.AM
No This GLCU app doesn’t work
This app has a lot of glitches. In the mange the credit card section it is always asking do you want to add another person to my account. If did i would have done so by now. In the credit card payment section, after I have submitted the payment the app will not allow me to close. I have complained about this three times and still it is not fixed.Show lesshaarp-td
Happy with GLCU
No complaints at all. Anytime I need assistances Customer Service at any GLCU or by phone always professional.paeismsijsj
Concerned
I find the website confusing time and time again.
Finding my debit transactions in my checking account was very simple and now I can’t find it.
I checked several times for my debit transaction totals in a snapshot I gave up!mee yi u us them
