GLCU Mobile Banking User Reviews

GLCU Mobile Banking
GLCU Mobile Banking
Great Lakes Credit Union

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Leave a Review GLCU Mobile Banking
  • Can’t deposit checks to business accounts

    You can deposit checks through the app for personal account, but not business. Annoying.
  • The app is mediocre

    There are several basic things that are not available as are on other banking apps such as use Zelle or create scheduled transfers or have change rounded up and put into a savings or Roth. Also I have to set up the mortgage that I have at GLCU in the bill pay in order to pay it when it should show up automatically as one of my accounts and be able to transfer funds to it. I have needed to reset my password and the only way I was allowed to do so is go to a branch which of course has terrible hours if operation. The one very good feature that the app has is the quick balance.
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  • Is anyone working customer service anymore

    I’ve been waiting for an hour now to gain access to my account. I need to call for my account information and I can’t get ahold of anyone. I cant wait till the day are union drops you. This has been the worst experience from a bank that says 24/7 access. Go €££> your self
  • Cant sign in after new update

    What were you thinking with this new update rollout? I enrolled and set up my new password and everything but logging in prompts an error “this app version requires MFM middleware. Please configure URL to proceed with login” Don’t make me go to the bank to deposit a check like it’s 1983 please
  • New on line banking

    The new system is terrible like the old one better
  • Online change is not user friendly

    I am having a terrible time with this as it affects my whole family
  • New site is difficult to navigate

    REally struggling to see detailed info since the platform changed.
  • Update

    Whoever made this most recent update might want a career change. Why would my debts be green now when they were red before and that actually makes sense. Having to change my password was a nuisance as well. The entire layout change was unnecessary and should revert back to what it was. If it ain’t broke don’t fix it!
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  • New update

    After the update I can’t login it keep saying invalid login don’t understand why this is happening now I have to use the website this is so inconvenient
  • Great App but won’t let me update.

    The app runs nice, smooth, and is easy to get around. However, when I open the app, it tells me an update is needed to use it. Then shows a “open App Store” button to direct me to the update. I click it, it takes me to the app in the App Store but it says there is no update available. This happened to me before, and I have to delete the app, download it again, and resign into everything. Hope they fix this soon because this is more annoying than anything.
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