Leave a Review Citrix Workspace
Beware of latest update (V 22.4.6) on iPad!
The app is generally pretty decent, but beware of the latest update (V 22.4.6) as it completely screwed up functionality on my iPad. After updating, my iPad keyboard in the Citrix environment is all messed up - pressing the up arrow moves the cursor down, pressing shift+right arrow instead of selecting text deletes it, pressing ctrl+tab no longer toggles between open windows, etc.
Hopefully the developers will fix this right away as it makes working in MS Word or Outlook almost impossible.
If you are on an iPad, do yourself a favor and do not update the app until this issue is fixed!Show lessGalen2002
Magic Keyboard doesn’t work
Since the update, I can only use the keyboard when the icon is enabled, which covers my taskbar in the bottom. Even when it is enabled, my up arrow key doesn’t work unless I press ctrl and the up arrow key. If I try to hide the keyboard icon - then my keyboard doesn’t work at all. I can not split my screens manually anymore. The extended keys show at the bottom, which also covers even more of my taskbar and bottom of my screen. Tons of issues that I was not having before and it is making it near impossible to navigate my Remote Desktop for work. This used to be a wonderful app, and now I have wasted half of my day, trying to navigate around this new update.Show lessNLemos81
Performance issues on iPad Pro and Magic Keyboard
Wonderful having a very of this app that runs on iPad Pro, however, speed concerns and poor Magic Keyboard integration stop it from being as good as the Mac version.
Command, option, and alt keys are not recognized when using the app with the magic keybord. Only left ctrl can be used to launch the start menu of the Windows machine.
Teams meeting lag was a significant issue, which is weird because it’s very smooth on Intel Mac. There may be a way to gain a huge performance edge optimizing for the M1 chips performance.
I really would love to have a full remote developer experience through and iPad Pro, and this software is very close to delivering that.Show lessTerminator555677722279:777643
Issues with iPad Pro IOS 15.4.1
I use Workspace often - works great with my older devices! However, I just received a new iPad Pro running IOS 15.4.1 and everything works fine except the mouse. It appears the mouse tracks across the screen, but the left click doesn’t work properly. Even though the mouse moves on the screen, when I left click it will only select something directly in the middle of the screen. Right click functions work fine.
I have tried several different mouse devices and none work. These same mouse devices and Citrix Workspace work fine on an older iPad (Air 2) running IOS 14.6).
Very frustrating since this is a go-to app for me. Ideally, Citrix resolves this soon.Show lesstimDA1970
Used to be really good, latest update don‘t recognize external display resolution properly anymore
I used to love this App, however since the last few updates there is a bug/ problem with recognizing external screen resolutions properly leading to a highly skewed picture output on an external monitor when mirroring from an iPad. I‘m sharing this here as a part of my review as unfortunately Citrix makes it impossible for an end user to get help or raise a ticket for this App on their homepage and are always referring you to the IT support from your own company who is administering the system for you. Unfortunately they cannot help with a problem like this which seems to be a bug introduced with one of the latest updates (worked perfectly before).
So please dear Citrix developer, if you read this give end users the opportunity to share feedback with you or report a problem and pleas fix this issue as otherwise this becomes very annoying to use. I will defiantly give you 5 stars for this App once the issue is fixed. Thank you.Show less231179+
Extremely glitchy on iPad Pro
I rarely have difficulty running Citrix Workspace on a Windows 10 desktop or laptop computer. But I have terrible problems getting a connection established between my iPad Pro and my office computer. The Workspace app freezes up, especially after accepting my login and the multi-factor authentication.
Every time without exception, when I use this app to establish a Citrix connection to my office computer, I have to delete the Workspace app and then download and reinstall, which is genuinely a pain because setting up the reinstalled app is so time consuming. This is the only way to get past the error messages and actually use the app.
The IT engineers for my very large law firm have been unable to devise another workaround.Show lessJeffDible
Issues logging in
I really want to be able to use this app for work, but unable to log in. Really frustrating. My company’s tech support has told me it is hit or miss with this app and has no solution for me. I was able to log in 1 time and it worked well, but I have tried 20-30 times over the last 2 months with no luck. I’ve even powered off the iPad, deleted the app, downloaded it again…tried everything to try to reset and restart. Is there anything else that can be done to make this usable? Thank youShow lessCitrix Workspace Help Please
Does not work!
Update:
New issue after July 1 update.. keep getting settings pop up to enable microphone. Hit cancel and pop up comes back a minute later. Did it repeatedly so I selected settings to enable the microphone so I could get some work done and it kicked me out the app.. couldn’t log back in due to below issue still occurring.
Really trying to use the app, but it is not useable at all.
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Anytime you have to enter your information 10 -12 times EVERY time just to get connected, is a waste of time. I was so happy to see this was available for my iPad, but this weekend when I needed to use it, it was very frustrating to have to enter my same credentials repeatedly and hope to get connected.Show lessDW3551
Developer Response
Hi, Can you please help us by sharing what challenges you are facing along with the logs at ios_feedback@citrix.com? This would really help us to take the investigation further. You can send logs before login happens from the welcome screen, by clicking '...' > Settings > Support > Request help from supportRemote Access
This app allows me to continue to do business with my customers, even at 35,000 feet in an airplane! My screen is exactly as it is in my office, with the same functionality. It has made my vacations easier and I’m able to take care of customers efficiently. Game changer.Tri Guy 56
Great app but keeps crashing
I love this app.. Very user friendly. I use this app all the time so my job consists of me being on 48 hours of call a weekbut I’m giving it 3 stars because for the past month as soon as I try to open Epic it crashes & brings me back to my Home Screen. I have to delete the app & reinstall it which will work for a few times but eventually it crashes again. So I have to constantly delete it & download it again hence my 3 star rating,Show lessSerra.Rose
