Leave a Review Citrix Workspace
Great app
Aside from being my personal device, my phone also doubles as my work phone. It’s nice to know that if I needed to jump into work for a moment that I can log in and [kind of] get things done. My only complaint is that even with a large phone screen (iPhone 11 Pro Max), it can be cumbersome to navigate things. Not sure if this is a Citrix app issue or the software that allows me to use Citrix to log in remotely. That’s my only reason for a 4 star rating. While it’s nice to have the option to work whenever/wherever I need to, it sometimes takes pinpoint precision to properly “click” things like scroll bars and drop down menus. Again, not sure if this is the app’s issue, but other than that, great app.Show lessdrewboy84
Doesn’t work with iOS 13.3
Since iOS 13 update, cannot choose this to open .ica files on either my iPad or iPhone, rendering this useless and making it so I cannot open Citrix windows on my devices for work. This needs to be fixed. So far no work arounds published have worked, as Apple iOS does not make it easy to change file associations and apps. Please address and fix this!
Same issues when first going to iOS 13 which was briefly fixed, now back again. Very, very frustrating that these two large companies cannot be on the same page with updates and compatibility (Apple and Citrix)Show lessLungs4Lyrics
New update working well—fast response from iOS development team
I’ve been using the combination of the Citrix Workspace app and its predecessor Citrix Receiver for almost 6 years now and both have been very useful in improving my efficiency during the day as a long distance commuter by allowing me to travel and use my iPad to quickly connect and work remotely on my work’s Citrix servers. Unfortunately, after I updated my iPad to iOS 13, I was no longer able to connect to my work as the iOS 13 update prevented the Workspace app from communicating with my secure browser. I wrote to the iOS Workspace app team and provided them with the technical information about what was preventing me from connecting, and they listened and released an update within a week that got me back connected to my work! Thanks for the great customer service and enabling me to work remotely again.Show less987654321+
App Epitomizes a Horrific iOS Experience
Citrix has managed to develop a truly user-hostile application. The user interface and user experience are clearly designed so that only a highly skilled IT professional with in-depth knowledge of their particular enterprise Citrix implementation has any hope of figuring out how to use even the most basic of functions. And, should something not function as expected, there’s literally no user-friendly help built into the application, and google searches yield only arcane technical discussions that appear to be written in a combination of Mayan, 14th century German, and Etruscan. About the only positive thing I can say about this application is that it’s encouraged me to ensure I have my laptop with me at all times because I certainly can’t rely on Citrix for remote access to the enterprise!Show lessJim19406
Developer Response
Hi Jim, We've detailed manuals to help users navigate with our Citrix Workspace app. We encourage to access https://help-docs.citrix.com/en-us/citrix-workspace-app/ for fine experience understanding. Regards,Update - share sheet issue resolved
Thanks for the reply, Citrix. I think my issue may have been resolved with the latest update. I was unable to manually open the .ica files because I was unable to select "Open in Workspace" as in option when clicking on the share button for the file.
Workspace works alright on iPad. Not a great experience but it is functional for the most part.Show lessEdward Dansen
iPadOS 13 changes not for better
The Citrix window is now a tab in Safari instead of a full-screen app, which makes it difficult to use. The resolution constantly adjusts every time you touch an icon on the remote Windows desktop. What was once a fast and nimble app is now slow and clunky. Wish I could revert to the old interface.
UPDATE: After updating to iOS 13.1.2 and reinstalling Receiver, the issue is resolved. Functionality is restored, and it’s back to being easy to use.Show lessm@Rty b
If your having trouble logging on...
This product works fine, here is how you use it:
1. Download and install Workspace
2. Do not use the User Name and Password sections on Workspace opening screen!
3. Once you have installed it, Go to your Citrix Server webpage online, whatever that may be, and log into it with your credentials
4. When the Citrix Server pushes you the .ICA file, press open with Workspace
You will then be logged into your Citrix session and you can use the biometric reader (if you have one) to authenticate each time thereafter. You only have to do this once, after the initial setup, you just press the Workspace app, press your finger to the reader, and your Citrix session will start.Show lessFrostyTheJoeMan
Sometimes they just make it buggier
I was really beginning to like this app and then they made a change that screwed it up. The fact that you can pinch-zoom is fantastic. And it used to work well. However, with the recent update (January 2018) the linkage to the mouse’s on-screen location and where the mouse-button click actually lands is broken whenever you are zoomed in. So, zoom in to take a look at something, and don’t bother clicking on it until you zoomed all the way back out again. This is a newly-introduced bug, and since there is no other way for me to report it, I am capturing it in a review and hoping someone from Citrix reads this.Show lessStev3.D
Love/Hate Relationship
Using EPIC with the Citrix receiver had been great for the last 6 months. However, after the most recent iPad software update, EPIC on Citrix has been buggy and continues to freeze in the middle of me putting in orders. I don’t know if the issue is on the Citrix side or the iTunes software side, but it is now a huge issue and greatly impairs my ability to work on the go from inside the hospital or check on my patients outside the hospital. I hope someone on here knows of a fix for this newfound problem.Show lessSandstorm43
Great app, one suggestion
I love this app! It allowed me to fully replace all my tech with just one iPad. I love that because they develop this app I can just carry around an 11 inch iPad Pro as an accountant! One suggestion though. I had a Microsoft Arc Mouse that I absolutely loved. Matched my iPad, just as portable, no wires, but I can only use the Citrix mouse in the Citrix app.. Would there be a huge issue in extending compatibility to any Bluetooth mouse instead of just the Citrix one? I mean, we can use any Bluetooth keyboard.. Still 5 stars, would just love to see this implemented soon.Show lessBCalveri
