My Vodafone Italia User Reviews

My Vodafone Italia
My Vodafone Italia
Vodafone Omnitel N.V.

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Leave a Review My Vodafone Italia
  • English

    Is it possible to have the developer to include an option for viewing the app in English?
  • Terrible app, terrible company

    As others have stated, that app is just awful. There is no option to switch language, and I constantly get errors asking me to try connecting again later. I was sold a 50gb plan (with the promise that it could be used anywhere in the EU), but after a few days outside Italy they told me that they would start charging me literally .37 euro per MEGA byte (of which there are 1024 in a gigabyte…so literally hundreds of dollars for a single gigabyte). Absolutely infuriating.
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  • The worst phone carrier customer service!!!

    Just stay away from this Italian Vodafone! I regret big time because I’m deaf and an English speaking, they won’t help me at all. I need an internet data access but they cut me off abruptly after I paid other 5 euros to continue the internet data access.. 😡
  • I’m American living in Italy

    I wish there was English as an option.
  • Option Not clear

    Trying to deactivate the happy Friday ( that I never activated!) and I cannot find instruction or the option how to do it!
  • The WORST, MOST USELESS APP

    If you are a tourist going to Italy, do not get a Vodafone SIM card plan. Run, do not walk, to another provider. Despite selling you a “special promotion tourist package,“ there is absolutely no information except in Italian. Also despite paying exorbitant fees for ostensibly wide coverage and unlimited data for tourists, Vodafone will almost immediately start texting you in Italian every day, and within one or two days you will get texts telling you that you owe them money - about €0.41 - despite having a plan that you just paid €60 for! It is impossible to get a hold of these guys, it is impossible to use this app. You can’t call them because you just get a recorded message, and fundamentally unless you are fluent in Italian, and have lots of time, you’ll be out of luck. If you don’t pay this your services cut off.

    Furthermore, activation of your SIM card can take, unbelievably, up to three days for Vodafone to activate it in Italy!!

    So, the reason all of this comes under the review of the app, is because as a customer, it is impossible to use this app, and that is a fair review. There are no language options as others have pointed out to also give it a one star review. For an international company that sells plans all across Europe, you should be able to just switch for any one of the major (and minor!) European languages. But you can’t. Vodaphone as a technology company stinks!

    So, one star for this absolute piece of rubbish app.
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  • English support

    Needs English !!!! Please add English
  • Needs Language Setting

    Needs to provide a setting to change the language to English
  • Another backward looking update

    Incredible these apps are made for the EU European market and still do jot offer the option to change language... considering the EU market has soooooo many different languages just one hour flight apart... a joke!!
  • Please support English

    Please support other languages.

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