Needs improvements
The concept is nice, but they need to link it all together. I purchased the program yet the app doesn’t recognize it and still asks to purchase. They should connect it so that you can see or modify the schedule (I.e. swap out fertilizer products). Watering indicator is nice, but you have to manually be on top of checking the app to know if you need to water. Timing seems off too. All of our neighbors are treating dandelions along with other weeds, but this program doesn’t touch them til the end of May (although when I first signed up for the program it estimated treatment in early May). Also, you have zero control (or communication) with the vendor. They will ship ‘when you need to treat your yard’. The issue comes up when you have no idea when that shipment will come and no way to tell them to shift it a week if you’re on vacation or something. The concept is there, they just need to follow through to make this a 5 star app!
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Worked well last year. Totally useless this year.
App will measure your lawn via gps readings, which will tell you how much fertilizer you will need. Also will ask lawn questions to help tailor their products to your lawn. Must have had a change in the app. Now it forces you to re-answer the questions, remeasure the lawn size and then tells you that you have an existing account and then freezes up. So, you have to go to the website for information and tips.
I wrote an email to Scott’s explaining the problem, which is quite similar to other app issues you can read in the reviews. Scott’s never got back to me for a resolution. Lack of response and a app hanging up gets the 1 star rating. Going to price the auto reorder pricing vs driving to my local garden center to price their competitors to see if I will continue with their program now that I know the amounts I need. The app made it worthwhile, but now it’s not.
I wrote an email to Scott’s explaining the problem, which is quite similar to other app issues you can read in the reviews. Scott’s never got back to me for a resolution. Lack of response and a app hanging up gets the 1 star rating. Going to price the auto reorder pricing vs driving to my local garden center to price their competitors to see if I will continue with their program now that I know the amounts I need. The app made it worthwhile, but now it’s not.
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Response from developer
We apologize for the issues you are having with the app; we updated the app that resolves the issues you are referencing. We try to respond to all emails within 48 business hours. Please contact us at https://www.scotts.com/en-us/email-us if we can offer additional assistance and reference this review as we'd love to assist you further.
Gonna so it Scotts Way
Being a homeowner for many years and having a decent long I have always tried to figure out how to do this on my own with the products and the timing. I have you Scotts brand exclusively for many years and this new app has given me some indication as to what I am supposed to put on when I’m supposed to pull on going to follow it 100% because the other reviews that I have seen are awesome and I want to have a great yard I will let y’all know at the end of the season by updating but I am sure it’s going to be top notch notch
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What is going on Scott’s?!?!
I’ve been using this app for years and thought it was okay for my lawn care needs. This year, I decided to actually sign up for the annual lawn care plan that was recommended for my lawn. I used the app to make my one-time payment for the 10% discount and would have the products delivered 5-7 days prior to application time for my area. As soon as I hit the purchase button, my app started the “already indicated by many” non-functioning, endless “hang tight while we create your plan” loop. I also received three shipping notifications the next day via email and the three products arrived the next day. Wow, that was fast! Luckily, I received 3 of the 4 products from my actual plan. When I contacted customer service via chat, I typed my concerns and was basically told that they were aware of the issues with the app not loading AND incorrect processing of subscription/shipments. While they are “working on it” I was told I can just store the products until it’s time to apply. Sigh. PLEASE MAKE YOUR APP FUNCTIONAL AND YOUR SUBSCRIPTION PLAN WORK AS ADVERTISED. Thanks
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Response from developer
We're sorry for the experience that you have had with the subscription so far. We hope to have a solution to the issue you described in the app in the near future. We would love to address any other concerns you may have. Please contact us at https://www.scotts.com/en-us/email-us for additional assistance.
Recommendations are off and the app Does not work
I stumbled onto this plan last year and was thrilled. Cost is reasonable, I use shipments as a reminder to put it down and also saves me a trip to the store. I was in. I completed the quiz and was setup for 4 bags for the year of the standard lawn food. I was looking for weed and feed, but I thought they were the experts so I followed their plan. I also added grub killer
I am not happy with the results. Grass is green but I have weeds all over. Knowing that for this year, I completed the quiz again and the same four bags of feed came back as a result. I completed the quiz 5 more times with all different conditions and received the exact same recommendations - nothing to address my weeds. I even selected the worst case scenario with tons of weeds, brown color, and patchy. Still the same exact recommendation of the basic lawn food.
I have used the app in the past and recently purchased a new iPhone. I log with my account and it just continues to cycle a pop-up that says “Hanging tight ...”. It never completes and gets to the dashboard.
A very frustrating experience nonetheless. I love Scott’s that I get from the store, but this program is seriously lacking that same quality.
I am not happy with the results. Grass is green but I have weeds all over. Knowing that for this year, I completed the quiz again and the same four bags of feed came back as a result. I completed the quiz 5 more times with all different conditions and received the exact same recommendations - nothing to address my weeds. I even selected the worst case scenario with tons of weeds, brown color, and patchy. Still the same exact recommendation of the basic lawn food.
I have used the app in the past and recently purchased a new iPhone. I log with my account and it just continues to cycle a pop-up that says “Hanging tight ...”. It never completes and gets to the dashboard.
A very frustrating experience nonetheless. I love Scott’s that I get from the store, but this program is seriously lacking that same quality.
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Worth it!
I had a gross lawn, with many problems, in a nice neighborhood. I committed this year to having the best lawn, and now it really is the envy of the neighborhood. People who are walking the dog or out with bikes stop and ask me which company I hired to get my lawn so thick and green. I immediately pull my phone and show them how easy the system is, I don’t even have to think about it, it just shows up on my door when it’s time to use the next product. The only thing I wish the app had is a place to store before and after photos.
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Need to Download Reminders/Cal Schedule
The app does have notifications to remind users when to apply product(s), which is great. BUT, considering that the app is less likely to be used during the winter and the first reminders for many are in early spring, there’s a high likelihood that iOS will have automatically offloaded the app before notifications are displayed.
It would be VERY useful to be able to add the schedule to my calendar via the app.
Aside from that, after using the app for about 15 mins, it seems pretty helpful. Set up was easy, straightforward, and helpful. That said, I’m surprised it didn’t ask about sunlight, traffic patterns, or soil. According to packaging for most seed, those seem to be primary variants. But, I’m not the expert.
THE SQ FT CALCULATOR IS EXTREMELY USEFUL and worth the download just for that.
Aside from the calendar export, my only other request for future versions is an intuitive guide to educate me about my lawn and the different types of grass.
It would be VERY useful to be able to add the schedule to my calendar via the app.
Aside from that, after using the app for about 15 mins, it seems pretty helpful. Set up was easy, straightforward, and helpful. That said, I’m surprised it didn’t ask about sunlight, traffic patterns, or soil. According to packaging for most seed, those seem to be primary variants. But, I’m not the expert.
THE SQ FT CALCULATOR IS EXTREMELY USEFUL and worth the download just for that.
Aside from the calendar export, my only other request for future versions is an intuitive guide to educate me about my lawn and the different types of grass.
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Key watering feature missing
I think this app is great, with consistent reminders of what to apply and when for the lawn care products. I only wish there was a similar feature for the watering. While you can see the total water for your lawn over the last 7 days, I wish the app would tell you when you will fall below the 7 day cumulative 1inch of water level. One recommendation is to provide the additional detail of the past 7 days of watering so I can then predict when I will be below the 1 inch water level. Another option is to push a reminder of sorts when you fall below the 1 inch level.
Without that I find myself going into the app manually (and without consistency) hoping to catch when I should be watering my lawn. While nutrients and lawn care products help out my lawn tremendously, watering it helps it the most to stay green. A little change to the app would help ensure I stay on top of watering it without wasting water or waiting too long between waterings.
Without that I find myself going into the app manually (and without consistency) hoping to catch when I should be watering my lawn. While nutrients and lawn care products help out my lawn tremendously, watering it helps it the most to stay green. A little change to the app would help ensure I stay on top of watering it without wasting water or waiting too long between waterings.
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Good app
I like that it gives you suggestions for your kind of grass in your region and that it tracks water fall in your area. I like that it gives suggestions for when to put down their products and make a schedule where you can add your own activities that may not necessarily include their products. The tips section is very beneficial too- May grass looks way better now that I am managing my own yard. Those lawn care folks don’t pay as much attention to the needs of my your lawn- they have a generic mix they use for everyone and there are some things that work for Kentucky Blue grass that don’t work for St Augustine and be destructive to Bermuda.
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Pretty Good
I’ve now used this app for a couple of years, and it has been pretty good, but there is one thing I would like to see.
Normally at the beginning of the season when you do a quiz about what your lawn looks like, it’s dormant. Instead of it asking if I have some weeds, few weeds, or whatever the options are it should ask what kind of weeds o have currently and had last season.
At the end of the year last summer when I was weed free, I should’ve applied a pre-emergent to keep it that way. However this wasn’t even recommended. With that I had the fortune of battling Poa Annua in the winter, and I’m starting to see crab grass now.
This could’ve been avoided with a better way to select the lawn issues you fight, and for the app to recommend the ways to keep your lawn in great shape.
Normally at the beginning of the season when you do a quiz about what your lawn looks like, it’s dormant. Instead of it asking if I have some weeds, few weeds, or whatever the options are it should ask what kind of weeds o have currently and had last season.
At the end of the year last summer when I was weed free, I should’ve applied a pre-emergent to keep it that way. However this wasn’t even recommended. With that I had the fortune of battling Poa Annua in the winter, and I’m starting to see crab grass now.
This could’ve been avoided with a better way to select the lawn issues you fight, and for the app to recommend the ways to keep your lawn in great shape.
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