This Was Process Ever, Best Results!
I have always used Scott’s products and even hired their spray service for a while. My lawn was hit or miss every year. Many people in our neighborhood use various services, but there were about 3-4 that have the best lawns I’ve ever seen. When asked what was the secret, who they use, there was one common denominator, The Scott’s App! They all raves about it and follow it religiously and told me the “why” of how it works. It’s all about timing! I’ve always been using the right product, just the wrong time. Usually driven by temperature and the advise given at the hardware store. Matter of factly, this year following the app I went and bought the first product when it said to apply it. My trusted hardware store said I was nuts for putting down what the app said and when. They couldn’t have been more wrong. My lawn has never been this healthy, weed free, and green this early in the spring. I usually waiting until late April or early May for bonus S, that’s way to late as I know now! Thanks to the app! Thanks Scott’s, this is a lawn game changer!!!!
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Surprisingly easy and organized
Bought my first home last year. Not sure what the old owner did, but it was clearly not good. I first tried to hire out professional lawn services but they were wicked expensive and I never knew what the next step was. I had the app but didn’t have the time. I decided that I wanted to make the time this year and this app has been incredible. No second guessing. Just buy the steps, read the rain guide, and execute! I cannot wait to get this lawn to where I am proud of it. For too long it’s been a sight for sore eyes.
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Application Timeframes Off for 2020
I have been using this app for a few years and love the recommendations and scheduler of when to put product down, however this year the recommended timeframes have been incorrect for certain products. I’m in the southeast and we never wait till late April-May to apply our first application of crabgrass preemergent. We are already in summer temps by then and everything has bloomed. It would have been a recommendation to waste my money and time as it would have been useless. I went ahead and applied my preemergent in February as usual but the app does not allow you to adjust the date you apply the product before their recommended date anymore which is frustrating. Now it’s mid-April and I’m just now able to tell the app I applied the preemergent back in February (which I had to look up the date again). I’m not sure how the rest of the year is going to go, we will see. I hope Scott’s fixes this.
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Response from developer
We are sorry for your experience with the timing. That is not what we expect. Check that your zip code in your Lawn Profile is correct for your area. Please reach out to us at https://www.scotts.com/en-us/email-us so that we can find out more.
Very dissatisfied
I have filled out the surgery to determine what type of plan I need. I have lots of weed and many brown spots. I purchased this yearly plan and received my first shipment. It was just a turf builder. I filled out this survey numerous times even telling it that I have nothing but weeds and my yard is brown. Every time it gives me the same plan of just turf builder, the same product 4 times a year. What, am I just supposed to fertilize my weeds? They have never offered a fertilizer with a weed killer or a pre emergent. I was on hold for over 30 minutes to talk with a representative. They took my personal info in case we got disconnected. Well guess what? We got disconnected and they never called me back. I even sent them a message asking why they didn’t return my call about an hour later. It’s been 4 hours and I’ve not received a return call. The only way that they will take this product back is if I pay shipping. I told them that I would keep this shipment and work it in if they would just come up with a plan that fits my yard. That’s when we got disconnected
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Response from developer
We are sorry to hear about your experience. That is not what we expect. We would like to help make this right for you. It sounds like you may be selecting "I don't know" as your lawn type. Please reach out to us at https://www.scotts.com/en-us/email-us so that we can help.
Helpful but Incomplete
I downloaded the app upon recommendation since buying my first home back in December. The app is very well organized and laid out, very user friendly. My chief complaint is that not every Scott’s product is in the app. For example, my lawn has heavy moss growth on it and I went and purchased a bag of Scott’s MossEx to apply. While the bag provides me with direction, when I went to enter the treatment in the MyLawn app, there was no MossEx for me to add to my treatment plan, I could only find GrubEx. I’m sure if they did a quick repair, this would help solve my issue, I just entered it in as a Maori and took a photo of my MossEx bag. Overall, very good app but adding all Scott’s products would make it perfect in my opinion.
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Needs web support rather than phone app.
I had the app running the last 3 years documenting my progress. A recent security upgrade was forces logging me out. After update and log in all my data was gone. I have to start over. I rather do web base and store data there rather than app because there are too many updates and you do not have a choice when a force update is required. I am beginning to hate apps due to updates that are too frequent. Apart from that the program works great but since my experience with this loss data, I am not sure it is worth the effort to record progress if I could loose it in the next update a few days from now.
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Less than one star
I started my Scott’s App and purchased the 4 step plan after Tru Green in my area purchased Scott’s LawnCare service. Customer Service and quality of care, product and follow through fell when services transitioned to Tru Green from my previous service provider Scott’s Lawn Care In St Peters Mo., so I turned to the use of the Scott’s APP and purchased the Scott’s 4 step program plus grub control, and Disease control.
What’s been the results so far?
Purchases that have not arrived and when it did it was not the 4 step program I purchased. The season is now starting in my area and I need to apply my pre-emergent - no product to apply yet. So I had to go to my local market and purchase my pre-emergent despite purchasing through the website and paying for product I still do not have.
The website? The site that is advertised to help me manage the applications of Scott’s products I purchased, does not help do that despite its advertisement. The Scott’s Lawn app is only a purchase site for product. There is NO lawn management program or direction when to apply the products purchased.
This has all been a big advertising hoax and a poor website with false advertising. It’s probably run by Tru Green who purchased the Scott’s Lawn Care Service in my area because the customer service and double talk is reminiscent of their profile too
Very dissatisfied and would like a refund
What’s been the results so far?
Purchases that have not arrived and when it did it was not the 4 step program I purchased. The season is now starting in my area and I need to apply my pre-emergent - no product to apply yet. So I had to go to my local market and purchase my pre-emergent despite purchasing through the website and paying for product I still do not have.
The website? The site that is advertised to help me manage the applications of Scott’s products I purchased, does not help do that despite its advertisement. The Scott’s Lawn app is only a purchase site for product. There is NO lawn management program or direction when to apply the products purchased.
This has all been a big advertising hoax and a poor website with false advertising. It’s probably run by Tru Green who purchased the Scott’s Lawn Care Service in my area because the customer service and double talk is reminiscent of their profile too
Very dissatisfied and would like a refund
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Response from developer
We're sorry that you had this experience with the app. The lawn care plan and the time frames on when to apply can be found by going to the overview tab. We would love to help you resolve this. Please contact us at 877-465-5160 for assistance with our product guarantee.
Mildly helpful
It’s nice in that it helps you figure out the size of your yard and some tips on timing of applications, however I think the app could be more robust with more customizable tools like identifying what your lawn goals then developing a plan to help you achieve those goals. For example, I live in the south but hate this horrible southern grass and I want to switch to a nice fescue. What if I could take pictures of my current grass to identify specific variation of grass and the app can recommend a method to kill what’s currently there and replace it with fescue. Also specific weed identification and product recommendations to exterminate those weeds would be helpful too. I just feel like it’s lacking in resources
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More cons than pros with this app
Please be careful using the product that this app is recommending, I have been using the product that this app has been recommending for two years now and both times it’s pretty much killing my grass. I do not know my exact grass type as I bought the house the the grass existing, therefore that is the info I entered in the app as there is an option for if you do not know your exact grass type. Then after entering those info the app gives you your yearly planner and recommended products by also using your location. Like I said I have been using there products for two years now and it has literally been killing my grass I started off this summer with near perfect green grass and after applying the scotts products now my grass is almost dead it is so discouraging and heart broken. Sorry Scott’s but that’s just the truth.
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Makes Everything Easy
Earlier this year I purchased Scott’s weed and feed product before I knew about the app. I also noticed the Scott’s had a lot of other products for different times of the year and to do different things to help keep your lawn nice and healthy all year. So I began to wonder if I could build lawn car plan and that’s how I discovered the app.
I told the app info about the area I live in, size of my yard, and the current condition of it (which the app makes it super easy to do) and it made a custom lawn care plan for me. It tells me the products I can use and when to give me the best results for my lawn. The coolest part is that I can purchase everything I need for the year at once and be done with the hassle of going to the store every season to get the product I need.
I’d highly recommend this app (and Scott’s products) if you want a better-looking, healthier lawn. I’ve been experiencing great results!
I told the app info about the area I live in, size of my yard, and the current condition of it (which the app makes it super easy to do) and it made a custom lawn care plan for me. It tells me the products I can use and when to give me the best results for my lawn. The coolest part is that I can purchase everything I need for the year at once and be done with the hassle of going to the store every season to get the product I need.
I’d highly recommend this app (and Scott’s products) if you want a better-looking, healthier lawn. I’ve been experiencing great results!
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