311 Riverside User Reviews

311 Riverside
311 Riverside
City of Riverside

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I have been reporting an area of the city walkway that is landscaped privately by Mariposa landscaping. The sprinklers both don’t work and some are broken. Water pours onto dirt walkway and makes muddy mess . Gutter full of mud. Reported several times over last 3-4 weeks. No fix. The area is on Washington between Bradley and Highridge. This watering occurs daily and wastes a lot.
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Works sometimes

Continually rejects service requests and sometimes says “geolocation outside of city limit” when clearly its inside city limits. Finally will accept after numerous attempts at submission.

Doesn’t work at all

Deleted it, reloaded it, and the same thing happens. Hit “New Request” or hit the camera button, and the app is gone. You’re looking at your home page. The City says no one else has complained about it. But it doesn’t work. The old version worked great and got things done.

Good Direct Line to City Issues

Pretty straight forward on the front end. Results pending.

Good when it works

The app is useful when it works but recently a bug in the app causes it to close whenever you try and open a request. Tried contacting support but they just send me a generic response and never responded to me again.

A great resource but doesn’t keep me logged in

It’s a basic web site in an app wrapper but still easier to use than the web site. A great resource but doesn’t keep me logged in.

Weeds Galore!

First time using this app, a house on My street had 2 to 3 ft weeds growing all over the place. Reported it and 3 1/2 weeks later a crew came out from the city and cleaned it up. I later found out the house had been abandoned. At least it looks good for now.

Great app easy to use

Great app to report various things. Easy to use. I do wish however I could save my info (such as name, number etc) for future reports because that would save me a lot of time when reporting especially since a lot of times I’m out and about when I come across something.

Bug on the cross streets

Bugs on the cross street fields. Not user friendly when asking folks on a cross street. Field name shows a / but field entry does not allow this character.

Never works!

Every time I try to submit a request it gives me an error “unable to submit new request”. Every single time! I have reinstalled the app multiple times and get the same error!! What a waste of my time!

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