Leave a Review TeacherKit Classroom Manager
No support
I purchased the premium version and have not been able to access the app since I get an error code and there is no support provided at all from the app provider. I have sent numerous messages a variety of times and methods and have heard nothing for three weeks now.
DON’T WASTE YOUR TIME OR MONEY!!!!Show lessIllara
Connexion
J’utilise cette Apps gratuitement depuis plus de 8 ans. Je ne suis maintenant plus capable de me connecter. Personne ne me répond à mes questions lorsque je demande de l’aide malgré plusieurs messages envoyés. Que se passe-t-il? La version gratuite existe-t-elle encore?Majolab
Loved the app-now disappointed and frustrated.
I pay for the premium version of this app and do a yearly auto renewal. For the second year in a row right around the time of auto renewal it states I don’t have premium access yet my credit card has been charged, apple has checked their end and no one will respond to my support questions at TK. I now have not had access to a paid app that I utilize daily for over 10 days. Customer service has been terrible and there is no phone number to call for contact. Needless to say I have started looking for other app options for attendance/seating charts and would like a refund if they ever respond which I’m not holding my breath for.Show lesspoff24
Problems in login
Unfortunately, the application is bad and full of programming problems, there is no real development, and customer service does not communicate well. I will cancel my annual subscription if they do not contact me regarding my problem, which was at the beginning. After the annual renewal, I did not get the additional features and I could not log out. I had to delete the application and download it again, and it no longer accepts logging in to my account. I contacted them before deleting the application from my account, and I also contacted them after deleting the application and downloading it again, and there was no response at all. I advise you not to download the application.Show lessماجد المنصور
Not working
Unable to log in or even use the app after using it for the past year. System has been down consistently. No communication from the developers or acknowledgment of problems. I am canceling my subscription.
I did find the app useful and helpful in our class. Disappointed to see the poor management of this app by the developers.Show lessSuhnkecher
I can’t register!
I have been trying to register for the last couple of hours but have being getting a message saying that payment is necessary! Has this been happening to anyone else?Graceydoodles
No customer service
Updated again:
Renewal of subscription and NO SERVICE for 2 months now. NO REPLY to contact from customer. Very disappointing.
Updated: After months of no response, an update has arrived that fixes the problems described belowーso I have updated my star rating. However, I am still really worried and have begun keeping paper records in case this disaster ever happens again. Great app but zero service when there are problems. I have never written a review, but this seems to be my only hope at getting help. I’ve contacted them and had no response for months. The app removed my paid features despite having an active subscription, so in the middle of a semester, I can’t keep accurate records. Also, the option for syncing stopped working a couple months ago, and when I contacted them, I also still haven’t gotten a reply. It always says they are out of the office until Sunday, but week after week, there is no reply, and now I am paying for an app but not getting the paid features that help me to do my job. I suspect there is a staffing shortage or something, so I hope that this review will get someone’s attention because soon I may have to switch to another form of record keeping.Show lessChompchomp777
Disappointed
Communication when having trouble using the app is terrible. I am still waiting on a response after 3 weeks. Contacted them through the app and their website. It was an amazing app to use until now. Had been using the app for over 6 years.PEteacher79
No communication, Repeatedly experiencing same problem
Easy to use, unless you work with multiple devices. I’ve paid for this app for several years. Whenever I want to upload or download, it tells me I can’t because I am a free user. I have contacted them a number of times, and if I get a response, it is months late and only temporarily fixes the problem, or doesn’t. It’s too bad because the app showed so much promise.Show lessaanitaea
Can’t join premium
I downloaded this app and tried it for few days. I really like it interface the options it offers. When I can I wanted to join premium, I couldn’t do it within the app. The option to join premium doesn’t seem to exist on this app. Any solutions?S.mido
