B&H Photo, Video & Pro Audio User Reviews

Reviews Summary

Top reviews

Organization of Information

Apart from the excellent range of products and very good prices, the site provides a full range of information in the specification section of each product, something which is actually quite unusual in the Internet sites and makes it a pleasure to make decisions about product purchases.

Spam Notifications

The app sends marketing push notifications despite Apple’s guidelines.

No tracking

The only thing I needed this app for was to track my orders to see how they were shipping. However, when I click on the order number, a blank screen comes up.

Review of App, not the store or their service

Love the store, love the selections, love the service. But this app has an irritating deficiency...every time I leave the app, it resets. While it will retain the last search string, as well as those searches previously, it won’t retain any filtering. For example, I’m searching for IP surveillance cameras. I’m able to search by brand name, and then filter by 8-12 different categories. I find a camera that might work, so I leave the app to search the camera model to see if there are any reviews available from 3rd party sources. When I get back to the B&H app, it’s reset to the home screen and all my filtering is gone.
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Best customer service

I’ve been buying all my camera equipment since I started my photography journey 11 years ago and always like the fact that everything you need sure I will find it in B&H and a few times I had a problem with equipment they were able to exchange or refund the money, best customers service and very professional, so if you are looking to have a professional attention and advice here is the place !!!
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It would be ok but

I could not buy anything from the app, gave up bought elsewhere.

Mobile iOS shopping on B&H mobile app

B&H iOS mobile app is just very intuitive, friendly and secure. Thanks!

What the hell?

I was disappointed when there was no music as described in the last update log

Jay

Very efficient and user friendly.

Amazing store

i have been dealing with this store for many years, in fact since they moved from down town location to uptown current location. They have developed into a premier dealer in the big apple. They provide unparalleled customer service with the aim to please you and make sure the customer gets what he really needs. No question asked exchange/ return has earned them consumer loyalty. All round product information, extensive choice, classes to improve the skills are added services which are greatly appreciated. Competitive pricing assures you that you donot have to search arround and buy with confidence!
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