B&H Photo, Video & Pro Audio User Reviews

Reviews Summary

Top reviews

Checkout is Absurd

It took me about 5 minutes to scroll through and select my items, then about 20 minutes to edit (?really) or rather, add a different ship to address than my usual. No reason it should take so long to check out. The edit process is slow and cumbersome. Please look into this, as this is not the first time this has happened. On my last purchase, the online checkout didn’t work at all and I had to call into the sales department. I’ve only been doing business with B&H for about 20 years !
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My favorite store with a great app!

The app(iPhone) is simple to use and easy to find what I’m looking for. Desktop site you'll get the same results if you are looking for perfection. This is my go to store for all my camera and film needs. One of the top best things about B&H is their fast delivery and customer service. If you are ever in the area go visit them you won’t be disappointed.
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Greatest camera store on the face of the earth

I’ve been doing business with VNH for approximately 20 years first because of business and then because I get hooked on photography and I’ve purchased mini lenses cameras and other equipment for my various canon cameras I purchased with them extremely helpful and knowledgeable never had a problem I would highly recommend using B & H for everything electronically and photographically
PDT
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Service

Service is always 100% on point, with order status updates, you can easily see your item travel across the US. Then the pacific to Brisbane, through customs and in to my hands in a few days.

Broken App as of June 20, 2022

I’ve been using the B&H app for years and haven’t had any problems. It’s super convenient to browse and purchase things when I’m not at my computer. But lately I’ve been at my computer a lot more so I haven’t used the app in a while. Just got on the app and needed to verify that I am a human so I do the “press and hold” thing. The verification goes through, the window goes away, and then it pops back up. So I keep doing it over and over and I’m stuck in this endless loop. I assume it’s just a weird bug so I delete the app and reinstall it. Almost the same thing happens when I get on the app again, except this time the verification window goes away and as I’m typing in something to search, it pops back up again. I can’t even type in 1 word in the search bar before having to verify that I’m a human. What is this??? It’s basically unusable now. I’m only giving the app 2 stars because I USED to have no issues. Now I’m assuming this is a bug that will be fixed at some point and it will go back to being a functional app.

And for what it’s worth, I’m just using my iPhone with the app. I don’t have any cookies turned off or anything like that. I’m not even on a VPN or doing anything outside the ordinary that would trigger the verification to pop up
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Leeches

Even worse than FB. If you don’t allow the app to sell your data, it won’t let you use the app.
B&H, sell actual product not user’s privacy data!

Fantastic app!

Seriously this is what shopping online should feel like! I’m a long time video customer since 2006, I just love this app, it almost makes me feel as good as those days when a b & h paper catalog would show up in the mail! It works well, the search actually functions even with used items, the online cart and checkout was great. It’s just as good as the web version!
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Rude

Any app that interrupts what I’m doing for its own self-promotion deserves a one-star review. Better to use the website – or adorama – instead.

Canadien

On my B&H account, before I could see the canadien price under the American price , no more what happened ?

Good app

It’s easy to use app.

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