Leave a Review B&H Photo, Video & Pro Audio
Lowest prices and great shipping policy
I buy everything from BHPHOTO because their prices are the lowest around and they offer fast shipping and free shipping to top it off. I love only 2 hours away from nyc in PA so everything is on my doorstep in 2 days or less. Their prices are so low that Bestbuy stopped matching BHPHOTO prices.
There’s only rare occurrences that BHPHOTO doesn’t have the merchandise I want which I usually call them up and ask them to order it. They will look into it. Sometimes they don’t or won’t order it because it’s something they just don’t want to sell for some reason like the White CoolerMaster 850 SFX power supply or nvidia Founders Edition cards. Idk why they don’t carry these but would love it if they did.
Besides that I enjoy shopping at BHPhoto. I built my entire PC from merchandise I ordered from them. I even returned an item and they made it easy with a prepaid shipping label which they deduct from your refund money but it does make life easier when returning items. Oh and they package items really well.
Also they have merchandise that their competitors don’t carry like recently I bought I 5-pack of lian li fans for like $130. You can’t get a 5-pack for that price and you can’t find a 5-pack anywhere.
So BHPHOTO is a gem of an electronics store. I hope they start carrying 3D printer supplies.
I highly recommend. 5 stars.
Please excuse any typos. For some reason the text isn’t showing up as I type it in the mobile appShow lesscmj141
Customer satisfaction
I have been a customer for around 12 years. And in every transaction they have always been professional and excellent. On 2 occasions the price of merchandise dropped by as much as $500 within 2 weeks of my purchase, and both times they have given the new sale price, even after the transaction conclusion.
They have never missed a chance to treat me as if I am their first, and most important customerShow less651steveb
Great Store; Rotten, New Online Storefront
B & H obviously spent a lot of time and money designing a new online mobile storefront. They should’ve saved the effort. Trying to order on my iPad took me three times as long as it used to, and every time, just when I wanted to add something to the shopping cart, the “+” button disappeared. Screen area is used poorly, and the storefront layout doesn’t follow a comfortable, familiar pattern. As programmer for many decades, I understand the lure of a writing something new and different. But sometimes, you just end up with an expensive turkey.
The experience left me, a long time customer, wanting to buy somewhere else.Show lessSteverRoast
B&H purchasing process
After several attempts at making a purchase, I finally was able to complete the process. However, it is unclear how the item will be shipped, UPS or USPS. Usually, because we live in a small town, I try to include BOTH my mailing address (a P.O. Box) and the street address. I’m still not sure if the item will be shipped. If an attempt is made to ship the item to my street address by mail, it will be returned as undeliverable. If shipped to my P.O.Box but by UPS via their “mail innovations” program, it will be returned as undeliverable by them as undeliverable. Hence it will be VERY helpful if B&H would indicate in the sale process what delivery will be made. Otherwise, I love B&H for their service, inventories, price and customer support.Show lessRCNemo
Despicable store credit card
Last year I opened a B& H store credit card and purchased a Canon 5 DSR. That’s the good news. The Bad news is B&H decided to not renew their contract with Synchrony bank which has forced them to close everyone’s account. This will reflect poorly on my credit score as a closed account. As I have been paying down my balance the credit limit also gets reduced. My fear is other my other credit card companies may see this on my credit report causing a avalanche of lower credit score and credit limits. To make matters worse B&H didn’t even have the courage to notify me directly as a their customer and explain the reasons for this action. Shame on you B&H.Show lessckpics
Always the Best
B&H has never failed me. It’s my go-to store for lots of Pro Sound gear, and they are rarely out of stock on what I need. The website is one of the best in any business; it’s extremely easy to find what you want, you get good descriptions, and they always make suggestions for related items that may be helpful. This last feature has reminded me many times of things I had either forgotten I needed, or hadn’t thought about in the first place! It’s a great idea to have this feature. Overall it’s an excellent shop with loads of gear at competitive prices. This is why I keep coming back.Show lessMac1236
Service
The bestbeans and tatters
Useless customer support, environmentally wasteful
Don’t shop here. I was forced to ship an item back to them internationally simply because a tiny plastic part that was described as included, and which is sold separately, was not included as advertised.
Rather than sending out the part, I have had to go without the entire order for weeks and there is no update as to when it will arrive.
As if that wasn’t bad enough, they also want to charge more than the price of the item sold separately.Show lessLiveMC
LOVE LOVE LOVE B&H!!!
Everything about B&H aligns with the equivalent of Disney World for electronics enthusiasts!!!
They carry most everything related to electronics at their Manhattan store and their website is even better, carrying everything else you might need or want. The staff are EXTREMELY knowledgeable and friendly making me almost want to work there - they seemingly smile all day long.
Highly recommend B&H over most any other competitor for the simple reason of ease of transactions, friendly & knowledgeable staff, and quality & current product lines matched by great prices.Show lessMartini Medic
Nice
Really great price for graphics cardobamashpere
