Leave a Review Doximity
Disappointed
I downloaded this app as I am an RN for a VAMV. It was working great until last Friday. It suddenly disappeared and I have shut down my iPhone completely and sent message for help from an old email I received from them a while back. I keep getting the message their was an error as I need to connect to the internet. How is that even possible if I have internet working perfectly. All I have is the main page only able to access their news. Nothing else. I have sent messages to their customer support center. No response. Now unable to work from home or do my video calls. That is not good service.Show lessEvy Itchybum
Clinical Psychologist
I’ve tried various apps to connect visually with my older adult patients, many whom don’t have WiFi or desktops or email. However, the majority have smart phones, and they are familiar with receiving texts. Patients click the link the answer just two simple questions by selecting yes or no. Then we are connected. Great product for technically challenged patients. Plus it’s secure and HIPAA compliant. Thanks Doximity for making my life as a provider easier during this pandemic. If only you could do something to upgrade cellular service for my rural patients!Show lessPaper Monger
Janice Tran
Wonderful app which has been a lifesaver for me when I have to call patients using my personal cell phone (especially during the weekends or after hours when I have already left clinic).
With this app, the number that appears when I call patients is my office/clinic number, rather than my personal cell phone number.
Prior to this, if I had to use my personal cell to call a patient, I would have to “call block” my number using *67 and patients would never answer or I would have to call directly. Often, some of those patients who I would call directly, not using the call block option, would save my number and later call me directly and/or text me.
Also, I was able to fax an order to another physician’s office using this app on my cell! Wow!! Who would have thought we would ever be able to do this?
To The individuals that developed this application, you have made a significant difference in how we can now communicate with patients and other providers!! You all are absolutely brilliant!!
Thank you so much!!Show lessTranjf
Best app for video visits
I have been very happy with this app. Great way to mask my number for phone calls when I’m on call. Also by far the best HIPAA compliant video app I’ve used for telemedicine. Very easy to use and patients find it extremely easy. Nothing for the patient to download, so you can connect on video virtually instantly. I highly recommend this and the app developers do a great job of taking feedback. Updates have been helpful and really improve the product each time. Very happy to now see an iPad version in the works too!Show lessDr HIDME
Saved my practice during Covid
I’ve been using this app for quite some time and have watched it go from great to excellent. I used to use it 2-3 times per day but during Covid I’ve started using it 10-12 times per day as we now use it for entire tele-visits, whether it be via phone or video. My hospital’s preferred tele-health solution is cumbersome for patients and we would have lost MANY visits had it not been for this app. The hospital’s concern is that this is so simple that patients may not realize it’s a visit but a little communication from the front-end staff has eliminated that concern. Keep up the excellent work and updates! Features in beta at the time of this review are needed and excellent so feel free to roll them out!Show lesslxybar
Developer Response
Hi lxybar, thanks for the kind words. We're so happy that you're enjoying using our Dialer tool to seamlessly communicate with your patients during this time. We'd love to chat more about your experience, do you mind reaching out to hospitals@doximity.com so we can help others at your hospital get setup on Dialer as well?Excellent app, what happened to iPad video?
This app has been an invaluable tool for contacting and evaluating patients. Thank you for the changes to make it easier for patients to do the video interface.
Holding me back from 5 stars is that I previously could forward my video calls to my iPad from my iPhone, but with the latest upgrade this ability seems to have disappeared. As I do neurological exams on patients it was highly useful to see patients on the bigger screen. I hope this comes back with the next upgrade.Show lessFulvioR
Love this!!
i’ve been using this app for several years, but now with COVID-19 I have transitioned to telemedicine and working from home so I am using this daily now. this app is wonderful, i use the dialer so patients see our office phone number when i call a patient for an appointment or if I'm on-call. This is great because through personal experience I've learned patients do not pick up if they do not recognize the phone number or if its a restricted number (hey, I'm the same way too). I can also fill out and sign forms electronically via my personal doximity fax number....and all from my cell phone . I love this.Show lessjcm77
Makes my job 10x easier!!
I am so grateful for this app as I try to continue providing psychotherapy amidst this pandemic. Being able to obscure my personal cell phone number is amazing and appear as if I’m calling from my office is amazing! The video call feature has worked seamlessly and my patients have found it extremely easy to use as well. I never expected to be a tele-therapist but now that I am I’m so glad I have Doximity as my preferred platform!Show lessCandache torres
Some great things, app needs a proper search function
Overall I love Doximity and the content. However the app’s search function seems extremely poor. When I try and search for residency rankings, it doesn’t give me any applicable results, rather it gives a list of doctors and practices whose names and specialties match what I searched.
When I google search it gives me the correct results - then when it guides me to open the app for the full list, it brings me to the App Store, and when I click on the “open” button it brings me to the home page of the app.
This is disappointing.Show lesstjl777
Very very happy
I’m very please with the app:
1) I love that I can call the patient using my cell phone and they caller ID on the patient’s phone shows my office number (so they don’t have my cell number)
2) I love that I have my own personal fax number so that if I’m away from the office, I can ask the lab or radiology to fax me a report and I can read it on my phone.
3) I love that I can do a video chat during this COVID situation. Thanks, thanks, thanks for developing that feature so quickly. One minor suggestion/request. If you could please inactivate the link that they get in the text so that they don’t click on it 3 days later and I get a text saying that my patient wants to videoconference w/ me. 24 hours should be plenty. Thank you!Show lessAndy99932
