Leave a Review Mixcloud
Quick to take your money, slow to cancel subscriptions.
Definitely will not be recommending this app. In the FAQ’s they state exactly the steps to take to cancel a subscription, however when following the exact steps, they make it super difficult as to where you can’t get to the cancel subscription page. I had to delete my entire account due to nonstop charges for 10 months.
Once you get to the page where you need to log in to see all your subscriptions and potentially cancel, you’ll get an error message that you input the wrong password. Funny because at first I thought maybe I didn’t remember my password, then I changed my password then and there and tried again and still kept getting an error message for incorrect password. Once I bypassed that page somehow, I was able to locate only my billing information and there was no other option as to see my subscriptions or plans in order to cancel them. Companies like this make it difficult to cancel on purpose. I’m definitely contacting my bank as well.
Horrible “company”Show lessDevelopers ignore frustrating play resetting on iPhone bug
I love Mixcloud, but the problem with track plays resetting on iPhone is never fixed. Users have been complaining for YEARS!! Most times when using it and another audio interrupts (phone call, alarm, etc.) it resets the track to the beginning and tells me I’ve used up another play of the track. This is especially bad when casting to other devices from my phone—the track will stop for no reason and stop casting, and when I hit play it resets. I often use up all the plays of a track just because of this glitch. I don’t have any similar problems with other music apps. When I gave feedback in the past I was asked to provide a movie or some evidence, but how do you do that when it’s unpredictable? I love the app and would recommend, but you should expect some frustration and the tech support isn’t great.Show lessHorrible search function, live feeds endlessly load
The search function only works if you type the exact name of the channel you are looking for, if you type a partial (e.g. the channel I was looking for had ‘radio’ at the end and I didn’t type that) you get a bunch of results unrelated to your search term. My friend sent me a link to the stream, but the app doesn’t auto load when you click the link you have to watch it in the safari browser. Once you are able to successfully find the channel you are looking for, clicking on the button to listen to their live stream results in an endless loading screen (I am connected to Wi-Fi with 300 mbps). Don’t understand what the purpose of this app is if you can’t search, it doesn’t auto open its own links, and then when you click on the button to watch a live stream it just loads endlessly.Show less