Leave a Review Mixcloud
Quick to take your money, slow to cancel subscriptions.
Definitely will not be recommending this app. In the FAQ’s they state exactly the steps to take to cancel a subscription, however when following the exact steps, they make it super difficult as to where you can’t get to the cancel subscription page. I had to delete my entire account due to nonstop charges for 10 months.
Once you get to the page where you need to log in to see all your subscriptions and potentially cancel, you’ll get an error message that you input the wrong password. Funny because at first I thought maybe I didn’t remember my password, then I changed my password then and there and tried again and still kept getting an error message for incorrect password. Once I bypassed that page somehow, I was able to locate only my billing information and there was no other option as to see my subscriptions or plans in order to cancel them. Companies like this make it difficult to cancel on purpose. I’m definitely contacting my bank as well.
Horrible “company”Show lesssteph123!
Developers ignore frustrating play resetting on iPhone bug
I love Mixcloud, but the problem with track plays resetting on iPhone is never fixed. Users have been complaining for YEARS!! Most times when using it and another audio interrupts (phone call, alarm, etc.) it resets the track to the beginning and tells me I’ve used up another play of the track. This is especially bad when casting to other devices from my phone—the track will stop for no reason and stop casting, and when I hit play it resets. I often use up all the plays of a track just because of this glitch. I don’t have any similar problems with other music apps. When I gave feedback in the past I was asked to provide a movie or some evidence, but how do you do that when it’s unpredictable? I love the app and would recommend, but you should expect some frustration and the tech support isn’t great.Show lessEnviroScott
Horrible search function, live feeds endlessly load
The search function only works if you type the exact name of the channel you are looking for, if you type a partial (e.g. the channel I was looking for had ‘radio’ at the end and I didn’t type that) you get a bunch of results unrelated to your search term. My friend sent me a link to the stream, but the app doesn’t auto load when you click the link you have to watch it in the safari browser. Once you are able to successfully find the channel you are looking for, clicking on the button to listen to their live stream results in an endless loading screen (I am connected to Wi-Fi with 300 mbps). Don’t understand what the purpose of this app is if you can’t search, it doesn’t auto open its own links, and then when you click on the button to watch a live stream it just loads endlessly.Show lessteczde
Decent player, can be very slow to load
The app can take over a minute to load and navigation is frequently buggy. To speed things up again, you’ll need to repeatedly delete and reinstall the app, then sign back in to your account after reinstalling. Fortunately no data should be lost in the process. Overall, for listeners it’s a very decent music player with tons of sounds (mostly DJ mixes) to explore.
For creators, the app itself has significant limits. Functions that would make it more useful for DJs: (1) Being able to upload mixes using the app; (2) Being able to fully monitor and manage channels and uploaded mixes (edit, boost, delete, see full stats) while using the app.Show lessKidjo2
Frustrating to Use
Adding tracks to playlists is a pain—there is no feedback telling you that the track was added; the main page says you don’t have any playlists; the tracks do show once you find the playlist, don’t appear to be in the same order they were added; you can’t reorder tracks in a playlist; you can’t add multiple tracks to a playlist at the same time.
Artists with large catalogs require a ton of scrolling; you can’t reorder the tracks by Oldest-Newest. It would help if there were filters available so that you could list by keyword or date or length or whatever.Show lesspixeljammer
Lots of content but not user friendly
There is apparently no way to favorite or follow an artist or show. Example: Midnight Cowboy Hour by Juanita Stein. You can favorite a specific show, but there’s no way to follow the show and get alerts when there’s a new show…or even a quick way to find the show to check for new episodes without doing a search EVERY TIME. plus, shows are not listed in order of posting and there’s no sort function.
Follow-up, like six months later: it’s so bad. Nothing has improved. I don’t understand so many positive reviews. I mean, I’m a free user, so maybe the functionality is deliberately limited? I certainly wouldn’t pay for such a terrible interface!Show lessBill w.
Mix cloud software
I like to be able to play radio programs I can’t get by antenna. The sound quality is good. However, I don’t see any controls that would enable me to play part of a program now then more of it later. It only seems to start from the beginning every time. There may be a way to do it, but there seems to be little, if any, instructions available.
There also appears to be a “favorites” feature but no indication how to mark a program I like as a favorite, nor can I seem to get the “follow” function to work.Show lessgitpikr
Error
I have not been able to listen to any content for several months. Every time I open the app and select s track it give me an error and will not play. I contacted support several times, created a new account, uninstalled and reinstalled the app to non resolve. Support has been less than helpful in addressing the issue and only offer apologies. Too bad, this app was good while it worked.Show lessLALILEFT
Almost 5 stars..needs dark mode
The app is easy to use and does everything I need it to be as a listener of the site’s prolific & great EDM creaters. The only exception is no support of a dark mode setting or a default to iOS users preferred device mode of either light/dark. For a site/app with edgy EDM music on iOS I think this should be a mandatory no brainer.
Please Mixcloud support us darkies to save our eyes and allow us full immersion in our electronic listening enjoyment, Especially at night. Once you do I will become a paid subscriber and more active searcher for the genius music creators that prop this app.Show lesspatigerjet
A music app that doesn't want you to listen to music
This app does everything possible to prevent you from listening to music. Can't search, its hard to follow or like things, can't go on tangents to find similar artists, UI is strangely unintuitive. The biggest problem is that you can't even preview a mix before listening to the whole thing because you can't rewind! One gets the feeling that the developers are just so hostile to users that theres absolutely no way I'd pay for the pro plan to unlock basic functionality. It's so much easier to just search for artists you like on other platforms and buy music from them directly.Show less__prtcl
