Payanywhere User Reviews

Top reviews

Great app

The nice thing about PayAnywhere is the support you get from using the app. I used Square for three years until a sales agent approached me about using PayAnywhere. At first, I didn’t want to change because I was so used to Square but when the rep told me I didn’t have to pay the merchant processing fee anymore with PayAnywhere because it has a cash discount feature, I made the switch and couldn’t be happier. Not only can I call someone if I have an issue but I no longer have to pay the fee that Square charges which is well above the 2.75% they fraudulently advertise. Wish I had used PayAnywhere from the beginning!
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Best for small portable business

Have had this app & account for many years, lots of newer features & reports too. Love being able to let my customers be able to buy more because of ability to process a CC on the spot. But company needs to get their CC chip readers out in more stores too. A few glitches on this updates, but always fixed later. And my deposit in 2-3 days. Reports not showing up. Please find a better way to get more security without me having to log in and get multiple verification meathods.
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Scammers

Be careful!!!! Hidden in extremely fine print they don’t tell you about is a hidden fee. They update their user agreements and force you to abide by them even though you don’t sign or agree to them. They will charge your account if you don’t use the service. I signed up for this service YEARS ago and never used it. Never checked my emails or opened the account again. Then they decided to charge me for my acccount being inactive. Years later they decided to just start charging me 3.99 a month and then they wouldn't refund my money. FRAUD AND SCAMMERS. AND THEY ARE BOT BBB ACCREDITED!!!!!!
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New update has screwed up taxes!

I have been happy with the functionality of this app until their recent update in feb 2018. It will not calculate tax correctly. It does not add the decimal in. We should be 5.3% but it only does 5.0%. This seems like a no brainer fix (I used chat yesterday to try to resolve and she had to put in an IT ticket). Also the update is supposed to incorporate 2 factor authentication but it doesn't seem to use it. I hope they can fix this quick because I liked it until now.
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issues resolved!!!

I have a large event sunday and haven't used my account in almost a year- so it kept giving me issues and i was unable to log in. I called a few times and got the uninstall and reinstall spiel. emailed— getting nervous I called again- I got sent to Customer Care then onto a Manager- without asking and understanding my urgency - he pushed it all through to IT and had in working within hours!!! I am ever so Thankful for their customer care and him for helping me!! each time I received an email trail, of why i called and what they suggested- which I liked! GREAT JOB! This Client is Happy!!!
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Great app!

Had this app for years and have had no problems getting paid. I don’t know what all the negative reviews are for. Either their plain old stupid users or just want to put down a good provider. I’ve had no problems with customer service and get all my emails answered. Every app in the world has glitches sometimes. I use this app every day and love it and so don’t my customers. If you can add 2+2 you can use this app easily. It’s safe and secure. I recommend them. Now let me make some more money! See ya!
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Bluetooth

It keeps disconnecting using Bluetooth. I have to constantly go to settings within the app every time it gets disconnected. It should be paired once, not every 30 minutes

After of weeks of trying to find a solution to the disconnection problem, I found it. Need to go to pin settings and chose not to time out immediately, chose any other time. Timeout immediately shouldn’t be the default and is the reason is getting Bluetooth disconnected. Hopefully this help someone.
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SHADY AND INEFFICIENT CUSTOMER SERVICE

It took me changing banks to realize they were charging me alot for cards that weren't punched in but were used with chip . 2.69% plus bs fees . When I changed banks it took almost a month to be able to close the account down to switch over . Emailed a few times and called four or five times . TG hey are in the east coast and are never available on California time to help . DONT USE !!! Took over one month to have you updated my bank have pictures if you wanna see how long it took you guys ! Worst service ever ! Rather pay more than use such poor customer service !
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