Leave a Review DS file
Worse than WD MyCloud app
Especially in terms of video/audio playing and photo viewing! Not even a nailthumb for video files!Tyros2
Lack the ability to copy folders to File
Lack the ability to copy folders to ‘File’. This renders whole app becoming useless when one needs to copy folders between the NAS and iOS device. Please update and add this functions to allow copying folders between DS File and iOS ‘File’.rd rock
Doesn't connect after DSM7
Everything was working fine until I had to upgrade to DSM7. Now, I can no longer connect to DS File remotely. I get an error saying WebDav is no longer supported on DSM7 and hence my DF File does accept my connection.Parafal
Painful File Management
This app would be much better if it simply exposed its downloaded files to the native Files app. I need to get files there all the time because it’s easier to open files from the apps I use from there. If I download a bunch of files and I need them in the files app, I need to go through each one, by one by one, and export them from there. It’s annoying and not something you expect from any file manager app. The navigation is also painful. They could make it easier to expose downloaded files and the NAS files by adding a another tab. They have plenty of available tabs in the tab bar. Make good use of it.Show lessKongisKan
Clunky and awkward, missing very basic features.
It’s slow and arduous to use. Can’t even sort by size, it just doesn’t work. Really frustrating that such a basic thing for a NAS is so broken; especially given file copy speed limitations with iOS non native apps like FileBrowser.h00ligan76
Simple for file management
Maybe I’m using this app differently than the angry reviewer with the featured review on the App Store… but I mostly just want a simple and fast “file explorer” like interface for managing files in my Synology. The newer “Synology Drive” app has (for me) an unproductive modern design, reminding me of Good Drive. No thanks. I don’t need to be visually impressed. I just want a simple interface for copying/moving/deleting file, and this app excels at this!Show lessfddsfgmj
Would be good to have more file support
Needs to support more photo and video file types, can’t even previous CR2sWilko.93
Slow to load and show
Opening the app is painfully slow as it takes almost a minute on my home Wi-Fi to login with the IP.
Uploaded some files earlier today from the computer, but the app does not show them. Probably some sync errors which should not affect file browsing, but does.
Really annoying to listen to an audiobook that was ripped since I’m not carrying a CD player like it’s 1992, but the app can’t find the files in the directory.Show lesslazy_bil
Developer Response
Dear user, I am sorry for the issue occurred. To further investigate the situation, please help submit a support ticket via the link: https://account.synology.com/support/create/ticket Our support engineer will get back to you shortly. Thank you.Disappointed!
The app don’t play video and always as bug. It’s frustrated, after all the $ we’ve paid for a synology!sskskfjf
DS file player. Subtitle
When playing videos, the player does not give you the option to locate the subtitles file. Please providejafar.samarrai
Developer Response
Dear user, I am sorry for the issue occurred. To further investigate the situation, please help submit a support ticket via the link: https://account.synology.com/support/create/ticket Our support engineer will get back to you shortly. Thank you.
