DS file User Reviews

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  • Photo Backup is really good.

    Please make photo back up automatic, so that photos are backed up, without the need for app to be opened.
  • Fix it

    After iOS 11 update, the video files are all unable to play! Can you fix it? I usually use this app to watch my video on my nas.
  • V good

    Use it all the time to move large numbers of files and photos between Cloud accounts like Dropbox and OneDrive. I can see file and folder sizes which I can’t in Dropbox. Recycle bin very useful too.

    Look forward to new features as they come out.
  • Does what I need pretty well

    I use this to, duh..., access files on my NAS. For that it works well. This includes general app data as well as photos and videos. It does a good job streaming videos, though with few bells and whistles. I use Plex for that.

    It can save files from apps like Safari. It is also able to download files from the NAS to local storage on iOS. I really like this feature as I can copy videos I want to watch onto my iPad for offline viewing, then delete them when I’m done.

    I can’t recall having the app crash.
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  • Works fine but would like iOS Files integration

    This app does what it says, but it would be much more useful if it fully supported the new iOS 11 Files app. You can access files from within the Files app but it’s not been optimized for it so it behaves more like it was tacked on.
  • Getting close

    When remembering credentials I frequently need to sign in again (details are saved, but needs 3 extra taps), "open with..." functionality missing for DiskStation files (works for offline files), "image auto convert" only working in iOS 11 and photo backup feature needs user selection to "free up space" rather than everything.
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  • Ds file fail to log in

    Ds file fail to log in from phone.
    Able to log in from quick connect.
    Had been performing well
    My friend had similar issue and self resolved after 1 day
    However mine still persist after 4 days
    Disappointing that it is so unstable
  • Saving files offline causes the app to crash

    The app works fine viewing files on your NAS, and saving images/videos to your camera roll.

    The problem is when you save files offline within the app; this almost always causes the app to crash on launch and there's no way to resolve it other than to uninstall and reinstall.
  • Crashes and freezes, won't work on iPhone 6s

    Photo backup feature does not work. Let's you set it up but won't do anything. Also when I try and manually upload photos it crashes every single time. Essentially the only reason I bought a Synology was for the features this app claimed, I feel like an idiot.
  • App won't play camera Raw or Tiff files

    I love my Synology play edition NAS!
    I just go the newest 13.9 inch iPad Pro with 512GB memory.
    I store mostly photos and videos on my NAS. I LOVE THIS APP in general. I love using this app much better than the Web interface do to the way it formats to the iPad screen. But I absolutely need to view Camera RAW and TIFF file formats. Maybe by giving this app 1 star the developers will work harder to get an update out. Please😩
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