Matrix Video User Reviews

Top reviews

Does not work in IOS8

used this for 2 years and now im screwed. Nothing like being blind. Come on Guys step it up!

ADT Customers Deserve Better

Frustrated users must do more than complain with poor reviews. Call ADT Customer Service and let them know we need an update and a discount for every month we can't access this program

Crashes

Does not work on iPhone after updating to ios8. I was told it was because Apple has to approve the app and it will be re released in a week. Ironic, since it works on my iPad that I also updated to ios8 at the same time??

Does not work with IOS8

This App does not work with IOS8 crashes every time you try to run it. Needed for store security checks. You are a major security company and you did not see this coming? It should have been ready on release day of the new system. Come on guys get with it.

Fix please

Crashes every time in iOS 8. Other wise it's been very solid.

Search function not working!

App keeps crashing when I go to search and attempt to change cameras!!

Crashes when trying to "search"

Search mode -> select camera causes a crash. Have reinstalled multiple times. Please FIX!!!

Mac Version not working

The iPad/iPhone apps work great .. 5 stars! But the recently released Mac version for lap & desktops doesnโ€™t work at all .. can you fix it & release an update soon?

Update rendered app useless.

Since the update, the app gives me an FEN Server error and does not work at all. I can get it to briefly if I uninstall and reinstall, but it goes back to that server error again. Please fix this!

Very bad update - used to work well now doesn't

Since the last update, nothing works.
Says can't connect to the FEN server, ADT don't provide any explanation on what to do online and of course they can't really help on the phone either. Too bad they updated an app that worked fine for on that doesn't.

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