Terrible upgrade
The Outnet was, hands down, my favourite place to shop ... before their recent App upgrade. Many of the features that made it a great online shopping destination are now gone; for example, the table for every item listed showing the measurements of all the available sizes, the item description summarising whether the piece was true to size and what size the model was wearing. They even did away with the “animal print” filter for jackets and coats! Not to mention that prices for Australian customers are now quoted in AUD, so there is no way to check you are paying the same price as customers in Britain. So disappointed!
Show less
New Version Crashing ~ AGAIN!
New update on October 30th keeps crashing again! What's going on with the app? It's crashing upon opening.
This happened back in April and now again in October. What's the ETA to resolve?
This happened back in April and now again in October. What's the ETA to resolve?
What happened to the latest update?
With the most recent forced update, they lost all of my favorited brands, all of my wish list items. The order of the sizing is random, and where is the sizing and fitting information that used to be there?! This is one of the most information for online shopping! The app is smooth, but the ux is not on par with the old version. Please fix!
Show less
Bad update
Was about to go back to the site to buy some of the clothes from my wishlist, but there is no list! Somehow the update deleted all my items from the cart and wishlist, and nowhere to be found even when searching for it.
Also, as someone else has mentioned, the size and fit info isn’t as optimal as the previous version of the site.
The search bar won’t work either with this app; works fine on the web.
Also, as someone else has mentioned, the size and fit info isn’t as optimal as the previous version of the site.
The search bar won’t work either with this app; works fine on the web.
Show less
Latest update is terrible (version 5.0.0)
All my wishlist items and “my designers” lists disappeared after the update. App is slower to load pages. Items I had in my shopping cart have also disappeared. Overall just very buggy! Can’t even view my order history anymore. The worst part is that it was a forced update in order to keep using the app.
Should have made my purchases before updating! Outnet just lost a sale here...
Should have made my purchases before updating! Outnet just lost a sale here...
Show less
Needs a few tweaks
I love the Outnet generally, what's not to love about discounted designer wear ;-) however a few times I've had to send items back and been given credits but it's never reflected in the account. I have to then call Outnet to find out how much credit I have as it only deducts the credit once you hit the PAY button .... not very practical. Apart from that, it's straight forward, thankfully fast! And easy to use. ThankYou
Show less
First time !
My daughter clued me in to The OUTNET.
I saw a line for sleep wear that I love called Skin.
I ordered a white cotton sleep shirt on sale that was exactly my style? In arrived beautifully wrapped in tissue paper with the round stick on logo closing. You may have this presentation from a Neiman Marcus or Saks Fifth Avenue, but with most on-line purchases the item comes in a plastic bag. This is a first class company. Will order from The OUTNET again.
I saw a line for sleep wear that I love called Skin.
I ordered a white cotton sleep shirt on sale that was exactly my style? In arrived beautifully wrapped in tissue paper with the round stick on logo closing. You may have this presentation from a Neiman Marcus or Saks Fifth Avenue, but with most on-line purchases the item comes in a plastic bag. This is a first class company. Will order from The OUTNET again.
Show less
WORST CUSTOMER SERVICE IN THE FACE OF THE EARTH
I have nothing positive to say about this company. Their customer service is the worst I've experience in my whole life. Getting help is very very difficult when your question is just a general inquiry. Worst ever!!!
Good app
It would be nice if there were photos of models wearing the product for ALL items. For sometimes it's not clear how the product (especially lingerie or shoes) will look on you in real life. Also, I wish there were more trendy clutches/mini-bags and shoes (sandals, boots) - not just those from 5 seasons before.
Thank you.
Thank you.
Show less
Excellent !
Love it
