Duo Mobile User Reviews

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  • Great App! Suggestion Though

    Duo is awesome. It is super user-friendly. I just have one suggestion that would be super helpful. Adding a widget that can be added to the home screen. Being able to accept a push from a widget rather than having to open and close the app saves so much time. And it would make it less frustrating to log into accounts.
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  • Works with Apple Watch

    My old school switched from duo to Microsoft and Microsoft doesn’t allow for use with Apple Watch like Duo does. I love being able to not need my phone to log into accounts and use my watch to approve a request instead. My new school uses Duo and I’m so happy to be back with how user-friendly they are.
    That being said, I would like to be able to choose if new devices need more security or not. Duo allows me to let them know the device is personal and on those few devices, I have not had to re-log into them which I love. But in devices that aren’t personal or shared I can say no and Duo allows for that choice. Overall great service.
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  • Better than LastPass auth

    Out of the authentication apps I’ve had to use, this is one of the most pleasant. The push notifications work like a charm and it’s never lost all of my logins during an update (I’m looking at you, LastPass). I’d dock a star for there being no way to interface via the Okta login flow from non-JavaScript apps but that’s such a niche technical complaint that no one else will ever care. (Also, there is Okta integration at all, which is nice.)
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  • Awful

    Duo mobile has been the source of many of my frustrations over the past year and a half. This app never works and even though it has been connected to many of my accounts, I have still gotten multiple security issues.
    on top of the security issues experienced I have also been locked out of my own account multiple times as a direct result of Duo Mobile.
    Multiple times duo has not done its job. This app is ridiculously unhelpful.
    I am deeply dissatisfied with this app enough to go write a review about it, that should be saying something.
    I wish people would stop using Duo.
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  • Works well

    I’ve used the app for a while now, no issues it works great! Only thing is it seems there is always a notification about updating to newest software even if it was updated recently. Unless it has been months couldn’t that be optional? Must ppl do not update software every time a new version comes out.
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  • Just a click away

    Oh man, what to write about an app I use literally every day. It’s great! I log into my laptop. This app make a little thing pop up on my phone. I click the little thing and I go about my day.

    If you’re looking for a button press to add to your morning routine, there are far worse buttons than Duo Mobile.

    Also, maybe important, we’ve had no ransomware attacks since the IT guy put this on all of our phones. So there’s that.
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  • Excellent and reliable

    Duo is simple, it works, and it stays out of your way. It even has an Apple Watch app which is a godsend. Unfortunately, my company is being strong-armed into switching to a Microsoft solution, which, as per usual, is clunky, unpredictable, inelegant, and is basically third-rate software - and there’s no watch app either. I will continue to use Duo for as long as I can, I highly recommend it to anyone needing fast, convenient and secure authentication services.
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  • Security Feature

    This is the perfect tracker for people working from home or anywhere really. We use this to verify information and to check login times to make sure they are actually working and logged in. Its also a great security tool to verify logging into the corporate network. This is a great tool for everyone to be on time and stay safe.
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  • iOS notification auto dialogue box too small

    I bet this is not under your control (I am an iOS dev myself, I know how iOS can be) but sometime ago the notification banner to accept with requests shrank, and is now harder to tap. I don’t mean the banner itself, but the “Accept/Decline” dialogue that appears when you pull down on the auth notification banner
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  • Admin perspective

    Straightforward setup, easy integration, and so far no issues replacing phones. Using strictly to secure an AD based infrastructure hosted on prem, RDP and VPN connections for users, admin creds and elevation on servers and certain cloud based dashboards. We do have a small number of non smartphone users getting auth via phone call. We do not allow users to apply duo to personal accounts, social media etc.
    The vast majority of bad reviews here are from end users complaining of company policy changes or being forced to use 2FA, so take that how you will.
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