Leave a Review Convo VRS
Excellent interpreter services
Convo provides awesome interpreter services for my needs! They have an app and it is also web based on the desktop computer/laptop!ANJK70
ipad
please don't using their service. they won't give devices what we need unless you have workplace. that silly goofy! so no thanks. I no long under their and I got ipad from other company which way better than this one.tegchjs
Best ASL Video Relay Service interpreters!
Unfortunately weakest area - customers support as they do take our feedbacks however not really taking the advantage of good customer feedbacks
We need our own custom answering messageJLKmacz
No complaints, watch app needed.
No complaints but any chance of adding Apple Watch support in near future?DZ2008
log in issue
I love using this app; however, lately, I can’t seem to log in - it keeps saying “unable to contact the server,” and it has become inconvenient to use. Please resolve this issue asap. Thanks.afrustratedhuman
Bad Quality
You need to fix the quality video when connected to the service. It is always pixelated at the beginning. Whenever I use convo on my MacBook, the interpreters can not see me and they signed that my video was pixelated. I can see the interpreters on my MacBook, but they can not. So I had to use iPhone instead, but the same problem with pixelated video at the beginning.
There are not enough interpreters in this service. I waited on “We are connecting to interpreters” for almost 5 minutes.Show lessGrizzKel
VCO Audio doesn’t work
VCO audio doesn’t work on my end. I can’t hear anyone on the call.Mikrod
Interpreter service
Dear interpreters,
You have to answer my calling as soon as possible. When I am tried to calling a twice or third times and no answer. I’m waiting over 5mins or more! What’s happen at your service? Is it drying to death? Not enough interpreters?The deaf man
Bug needs fixing ASAP
Loved this app for many years. There’s a BAD bug that the company is already aware of, and still have not fixed yet. When you’re in a call with someone, and disconnect, it’s nearly impossible to connect back with them when the interpreter calls back to reconnect. I clicked on answer 3 different times and it will accept then hang up. This is NOT ACCEPTABLE, especially when on the phone with an important client. It’s quite annoying as I reported this a while back, and they’re already aware of this issue.Show lessannoyef user 1000974672919
Worst service ever!
Unreliable service and the app is not easy to communicate with anyone.hhhghhZjdhdkehgcif
