Limited shopping app
I just realized that the $3 dollars I had on my account for completing a mission expired in the span of a month. I understand having points expire after a certain amount of time, but you can’t cash anything out under $5 and there aren’t enough offers on this app that I would use. I would frequently check too. If you aren’t going to have as many offers as other apps, then you should at least allow people a longer amount of time to earn especially if the minimum is a $5 cash out. I tried to give this app a chance, but I’m deleting it now, It was a waste of time and I could’ve used another app to earn rewards that would not have expired after a month.
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App is useless
I use to be able to pay my SYW credit card through the app, but recently changes made it impossible. Go to the Master Card tab and everything but manage your account comes up. Now you have to hit 3 bars to the left below the title page and SYW Master Card shows up . You hit it and an option for manage card appears and then after tapping it a blank white screen shows up with no manage your account.
I wish this stupid card had its own app to pay my balance.
There are no Sears or Kmarts around anymore, what’s the use of this card?
I wish this stupid card had its own app to pay my balance.
There are no Sears or Kmarts around anymore, what’s the use of this card?
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Customer Service
I recently applied points to a walmart gift card and was told i would receive an electronic gift card via email . Nothing came through and i tried contacting a customer service . Which does not exist.
If someone is actually listening please advise how i can follow up to get the the very hard earned points back or my gift card ?
If someone is actually listening please advise how i can follow up to get the the very hard earned points back or my gift card ?
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This is practically a scam
I have about 27,000 points earned over the years with my Shop Your Way Card. The website does not allow me to redeem my points. It doesn’t allow me to click the “Send verification email” button anymore. When it did finally work one time, the verification email never came, I checked every email folder in existence.
They will not let me redeem my points, so what exactly is the POINT!? This is a scam. I’m going to cancel this card soon and never look back.
They will not let me redeem my points, so what exactly is the POINT!? This is a scam. I’m going to cancel this card soon and never look back.
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So done with shop your way
I am so done with shop your way, I ordered couches back in January, got the complete WRONG couches!!! Different colors and it was miniature! I have been fighting with the “merchant” through shop your way and it is a nightmare. I keep losing the dispute because shop your way is saying I still have the merchandise but I still haven’t received the return label that was supposedly sent months ago! The merchant hasn’t responded to my emails since I refused there offer for a discount. Why would I pay for something I didn’t order????? What’s so hard to understand about that? And shop your way customer service is the worse, automated system after automated system. The touch tone and voice response doesn’t work they’ll just end up hanging up in your face. This is literally a nightmare. Starting to look like I’m going to have to lay $1,300 for miniature play couches for a kid that I did not order. It’s been 4 months now.
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Can’t redeem points
App has an error when trying to redeem points for gift cards. Must use points for Sears sold products, but they are out of stock on all items of interest. They keep reminding me my points are expiring soon but they will not let me use them. There is no contact information to try and fix the error for the gift card redemption.
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Not happy with app.
I’m sure the app is good for shopping, but you should also be able to make a payment for your Shop Your Way card. It’s inconvenient having to call or go online every month to make a payment. Most credit cards have an app to make it easier to make a payment.
Cannot redeem for gift cards any longer
I have for a long time gated this app. It is nit user friendly, provides search results for pay-for shipping even though you specifically choose only “free shipping.” Now, I cannot purchase gift cards though I could when I set up the account to do so. A few months ago I had to go through their customer service. Tried again today… and another error.
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Click to redeem points only shows ads and chat bot
I was looking at redeeming my $5 freecash for my birthday in an older version of the app. The app was slow so I just downloaded the new app. Now when I click to redeem my $5 freecash it just keeps showing me 2 ads and a chat bot. It no longer shows me the details of my $5 freecash that I have to spend $15. Just sits there showing the ads and that chat bot. I should have never upgraded the app to this terrible new version that only wants to show ads.
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THE ABSOLUTE WORSE!
I only downloaded the app because I couldn't get anywhere on the website. Cant get my points to show on Shop Your Way, cant get the email verification TO add the points, cant checkout when I put ANYTHING in my cart. But it doesn't matter because it wont show your points balance until you get an email verification which newsflash: NEVER COMES!!! Their points system, their website and their app is the ABSOLUTE WORSE! Ive had credit cards where you earn points and select from a wide range of merchandise or gift cards. And that was my other Citibank card. So it definitely has to be Sears thats the problem. SMH!
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