Smart Traveler User Reviews

Smart Traveler
Smart Traveler
United States Department of State

Top reviews

If you go, they should know.

With all of the uncertainty in travel, if you leave the US, you should be listed so in case of an emergency, you will be eligible for evacuation.

DoS: Please update

We appreciate this app and that the Dept. of State gives us a venue for logging our whereabouts while traveling abroad. That said, everything about this app seems precisely the same as it did when we first used it in Autumn 2017. Visually it is extremely bare-bones. It forces you to re-type absurd amounts of data. It doesn’t allow you to access a pull-down menu of previous travel companions and their data. I understand that DoS often operates on very thin budgets, but something should really be done to get this valued app a mid-life upgrade.
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Vital When Traveling in Tense Places

And potentially useful wherever you are outside the US if you experience an emergency.

Let’s enroll

This is very useful app for Americans while they are traveling they can have their itinerary in the app and I also find useful information about the countries they visit. It is usual app.

Account access

I can’t access my account I created from
My laptop to my iphone. The Apps is no use at all for any emergency or updating account . It kept asking me my security password with my same answer it has no other option to open my account. Then in my laptop, the security question keeps rejecting my answer but when I tried to create a new account , it just suddenly opened in my laptop screen. It’s very slow !
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Good thought, but needs more frequent updating

The title says it all. I love the idea, I also love the ability to get an idea about the safety of a country that I’m thinking about visiting. However, they need to update these ratings more frequently. As an example, the war in Israel has been raging for over a month now and it still says that it’s a two on a scale of one to four to travel to. Which is exercise increased caution. This should be a four at this point.
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Traveling to Europe

I’m an experienced traveler, but at 63 I prefer to use a tour group. All my needs are met and I fill safe . This app gives me peace of mind when traveling to Europe.
Just knowing where the alerts are on any given day.

Filling safe

Great app. Make you feel safe that when in a foreign country you will be taken care of by your government.

Hollywood

Great APP. Getting travel information quickly

No Confidence

It is Sunday, Oxtober 15. I registered with the STEP program. Your app for Israel has not been updated since Sept 11,2023. It's still Level 2: seriously???? I do believe war has been going on for the past week, several thousand dead and you haven't updated the app were supposed to rely upon?

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