Leave a Review International SOS Assistance
Confusing interface
Have difficulty to get keyboard to enter Password.
Application has requirement for strong and complex password, that dose not make sense in case of real emergency when quick request for help is required, and mind of victim may be confused.
Application get locked after small number of password entering mistakes.
Application is expected to be used very rarely and it is difficult to memorize complex password.
Application users E-mail as user ID that bad idea in general because E-mail changes frequently, and users frequently have savers E-mails for different purposes.
If user ID is work E-mail, it is not obviously what password is requested: company or application specific password.Show lessAll desired Nickname is taken
Horrible app
Just purchased the membership of International SOS, and went on to download app. Absolute nightmare experience. Crap does not work, cannot get past setup screens. I hope this is not an indication of their main product. For someone talking up their app as much as they do, it sure is a piece of S… technology. And getting to any support is a “go fish” type of experience.
This is a do-over in 2023. Don’t expect this from companies like this.Show lesspetersencph
Update does not work
My company wants us to use this app, so I downloaded it. Right away it says I need to update it but when you select “update” it just takes you back to the App Store to open it. It’s a closed loop back and forth with no escape. First of all, why would they not have that latest version in the App Store? Second, if they need to do this way for some reason then fix the broken process.Show lessbdcBrain