Leave a Review International SOS Assistance
Confusing interface
Have difficulty to get keyboard to enter Password.
Application has requirement for strong and complex password, that dose not make sense in case of real emergency when quick request for help is required, and mind of victim may be confused.
Application get locked after small number of password entering mistakes.
Application is expected to be used very rarely and it is difficult to memorize complex password.
Application users E-mail as user ID that bad idea in general because E-mail changes frequently, and users frequently have savers E-mails for different purposes.
If user ID is work E-mail, it is not obviously what password is requested: company or application specific password.Show lessAll desired Nickname is taken
Horrible app
Just purchased the membership of International SOS, and went on to download app. Absolute nightmare experience. Crap does not work, cannot get past setup screens. I hope this is not an indication of their main product. For someone talking up their app as much as they do, it sure is a piece of S… technology. And getting to any support is a “go fish” type of experience.
This is a do-over in 2023. Don’t expect this from companies like this.Show lesspetersencph
Update does not work
My company wants us to use this app, so I downloaded it. Right away it says I need to update it but when you select “update” it just takes you back to the App Store to open it. It’s a closed loop back and forth with no escape. First of all, why would they not have that latest version in the App Store? Second, if they need to do this way for some reason then fix the broken process.Show lessbdcBrain
Taiwan is not part of China
I receive a email travel alert from this service and it shows I am traveling to “Taiwan(China)”. I feel insecure with this company. Are they going to send the support from China to save me in Taiwan when China invade Taiwan. What a ridiculous business setup.Ipad user but love google
Wow
App is unusable. I get served terms and conditions and the buttons for accept and reject don’t work. No way past this. Was this app even tested? How did this even get accepted by Apple which is notoriously painful for app promotion to production??morsani
Improved UI and Federated Identity, but issues still persist
Why do I have to authenticate every week? I set it up with the new auth before my trip and it worked the couple times I checked in during. But when I got back, it was like I never used the app before. Glad I wasn’t having an emergency and had to go through setup again in another country.haloV
iPad version needs landscape mode
Nobody uses their iPad in portrait mode.Wayland Chin
Terrible using APP
When I’m putting in a itinerary it allows some entries but freezes on some flight numbers or times and I can never complete a full entry to record my flight. When I click to give technical feedback the link doesn’t go anywhere. You just hit it and nothing happens. I’ve had to start over and still can’t finish a full flight entry 🤷🏼♂️Show lessMewwooo
No longer works…. even after latest update. 7.2.0
It complains about connection speed and never opens. Reinstalling changes nothing. Boy, I sure hope there are no emergencies…Otherwise happy with app.
Great App For Frequent Travelers
Very easy way to stay in touch with security and health issues when travelingQuality on the Road
