Not what I need
Will gladly upgrade review if someone can address some concerns. First, the app requires me to have my location on. Why? Im at the bus stop, that’s where I am. Once location is on, the app shows me where I am but not where the bus is. That’s what I need this to do, show me where the shuttle to the airport is. Is there an icon I’m not familiar with that shows me where the shuttle is? I see the stops, which I don’t care and the rout, which I also don’t care….it’s a shuttle, there is point A and point B. What is the rout for if I cannot see the bus in relationship to it? I can get a rout map and stop locator anywhere and I wouldn’t have to give away private info to get it. The app seems more like a data gathering for unknown purpose more than a useful tool.Jck2k
Glitches
I love this app but one problem I have is it won’t show all of the buses that are running it only keeps showing a certain amount of buses but it won’t show all of the busesMaroonEagle’25!
Need a schedule! Waited for over an hour
Waited for over an hour for a shuttle that never came. I ended up ordering a Lyft. There were 4 buses on route and the app said 8 mins away for 30 mins. I was hearing the bus drivers had to take a break but they should stagger or have a set schedule so people can anticipate that and make their flights on time. This app didn’t work for me.Katreena93
Update- working again in June 2023 for GMU
Update- working again in June 2023. Happy to have it back and operational
After roughly 3 years of working pretty well the app no longer works for myself or anyone else using it at George Mason University. The app will open but then stays at the loading screen, and never actually loads…. hopefully the developer will see this and fix it or the University will drop it for something that actually worksJDmusick7
Great service!
I watch the shuttle service really grow and expand over the past several years. It’s now really convenient free and they’ll stop if you wave them down. It really makes it easy to get around South Padre Island.csmith!
Pathetic App
It doesn’t show where you are currently located or even where your favorite stop is located. The map shows dots for stops 1-30 but doesn’t label them so it’s worthless. After reviewing some of the comments, I figured out you can find your location by clicking the arrow at the top left, but this should be the default. There are lots of comments, but the last update of this app was 3 years ago, obviously they don’t care to improve it. I’m deleting it.Monolito17
Very difficult to use and neglected app
The App is extremely difficult to use. This app is used by numerous universities to provide shuttle services which seems unfortunate. The app presents you with the map and list of routes names cryptically and expects you to figure out which one to take. If you look at past reviews, similar feedback was provided 3 years back and I don’t see any UX improvements suggesting that this app is neglected.AbhiAvatar
Are they real?
So it might just be me, and I would totally be fine with that. I could have just accidently missed the bus as I sat for 90 minutes on a 45 minute route in front of the bus stop staring at every single car drive by and watching other people wait for the bus and then leave after the app said they had arrived at the current bus stop two or three times.
In short please don’t lie and say that a bus or shuttle is coming in a certain amount of time or every 45 minutes. After trying to use the shuttle 4 or five times, getting there 5 to 10 minutes early each time or waiting an hour and a half its just not cool to advertise that you’re gonna do a shuttle then make hundreds of people throughout the day wait for a bus that is never going to come. And yes I have talked to several people at the bus stops and all of them have had the same thing happen.
If a bus is not functioning or there are no drivers please let us know on the app, that would be so nice.
I don’t care if you do a shuttle or not. But please don’t lie saying the bus is coming when it literally is NOT coming.
Just double check, then cancel the route or say there is no shuttle today. If you were to do that a lot of people would be much happier than figuring out for themselves an hour later that there is no shuttle coming.Jefferson133113
Keeps kicking me out
I don't if it's the Wi-Fi, which is find from where I'm at, the app keeps blocking me out. So I have no idea what can be fixed itSOS901172
Trolley Times
The app doesn’t update you on where the trolley is at. It just gives you times the trolley should arrive at a location. Sometimes it’s traffic and it’s delayed. Some of the drivers are very friendly and give you history and info on locations at each stop or as you pass a places on the route.Md Finest
