I have been using the app to manage my accounts going on 5 years now since i opened my account with FCCU. This app went from pretty reliable and a stable way to check my accounts, to the most egregious headache to navigate and use i’ve ever been forced to use. Ever since it updated to the new design i’ve only been able to use the app successfully maybe 3 times. It hasn’t been signing me in using face id or my password and just saying ‘try again’. It frequently crashes when i attempt to send money, switch between tabs, open the app, or try to sign in. This app went from a pretty decent convenience to an active drain on my mentality whenever i have to do anything with it. It is by far the most unstable app i have ever used and it’s turned into an active inconvenience i dread to have to use when i need to send money off to pay bills or even check my account. —-
Shortly after i wrote this review i went to double check the app just in the off chance it miraculously started working. I can now no longer even sign in. Period. The app loads the ‘Hello —— Welcome back!’ And a box that says ‘Try Again’ that when you click, does a swirl and literally nothing else. The app is quite literally unusable for me anymore.
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