NWCU App Review
When the app works, it is an asset. Unfortunately, technical difficulties and “maintenance” issues are common. The app has become an important tool as NWCU has withdrawn from many of their previously held “shared-banking” agreements with other credit unions. When the customer can no longer utilize the shared-banking option, the app is fundamental ... when the app and/or website is experiencing technical difficulties, customers are left in the cold. This has been the case for the last 24 months. Pretty rough going, however, I prefer to support a local credit union as opposed to a national bank. While the bank would be much more convenient, it does not support our local economy.
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