China Southern Airlines User Reviews

China Southern Airlines
China Southern Airlines
China Southern Airlines Company Limited

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Leave a Review China Southern Airlines
  • Worse than useless

    If this app were simply useless, then it wouldn’t have wasted any of my time. Instead, it led me on. I entered my confirmation number and it pulled up our itinerary and gave the option to check in and to select seats. Once I selected our seats, the app required a barrage of information including our passport numbers and expiration date. Only after I entered all the information did the app inform me that I could not check in online and would have to go to the desk at the airport. It didn’t save my seat selection. Later on, I attempted to check the status of our flight. I tried multiple search options but they all told me our flight didn’t exist. This app is a complete waste of time.
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  • too much chinese and not enough functions as the website version

    can not change the currency
  • Poor user friendship

    Not quite user friendly especially not allowing any trip import only if you’ve purchased tickets with existing account.
    I tried to upgrade cabin but it comes out nothing.
  • Bad

    The app is entirely in Chinese, couldn’t change the language.
  • App doesn’t support tickets bought in official china southern global website

    the app is very hard to use, i can see my journey details because it doesn’t support tickets that bought in official china southern international website
  • Check in doesn’t work

    This and the site are pretty buggy.
  • English version hard to find

    To get it, go to the home tab (the far left tab of the 3 at the bottom). Then on the top left corner there is a very faint and small grey button you can press to change the language to English.
  • Not in Chinaes

    We need in English version
  • Incompatible with Wallet

    So far there is no way adding the card into wallet.
  • Great Service

    The iphone app should be Full English version.
    ( some areas of the app is still in Chinese language).

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