Leave a Review China Southern Airlines
Worse than useless
If this app were simply useless, then it wouldn’t have wasted any of my time. Instead, it led me on. I entered my confirmation number and it pulled up our itinerary and gave the option to check in and to select seats. Once I selected our seats, the app required a barrage of information including our passport numbers and expiration date. Only after I entered all the information did the app inform me that I could not check in online and would have to go to the desk at the airport. It didn’t save my seat selection. Later on, I attempted to check the status of our flight. I tried multiple search options but they all told me our flight didn’t exist. This app is a complete waste of time.Show lesstoo much chinese and not enough functions as the website version
can not change the currencyPoor user friendship
Not quite user friendly especially not allowing any trip import only if you’ve purchased tickets with existing account.
I tried to upgrade cabin but it comes out nothing.Bad
The app is entirely in Chinese, couldn’t change the language.App doesn’t support tickets bought in official china southern global website
the app is very hard to use, i can see my journey details because it doesn’t support tickets that bought in official china southern international websiteCheck in doesn’t work
This and the site are pretty buggy.English version hard to find
To get it, go to the home tab (the far left tab of the 3 at the bottom). Then on the top left corner there is a very faint and small grey button you can press to change the language to English.Not in Chinaes
We need in English versionIncompatible with Wallet
So far there is no way adding the card into wallet.Great Service
The iphone app should be Full English version.
( some areas of the app is still in Chinese language).