Bug since new update
Trello/Atlassian Support, I hope you are reading here bc i can’t send you a support ticket because I’m using the app and have no idea how to then send you a page URL from within the app. But you won’t let me report the bug without the page URL. My workflow has been slowed way down since the upgrade. If i drag a card to the next column and then try to open it I get a message saying “We had a problem displaying the card. Wait a moment and try again.” I not only have to wait for the disc to quit spinning showing that trello is updating the card in the new list, but I have to also wait a few more seconds or i get that red banner message. When the red banner pops up, it also sends my opened card back to the list. In my work, I do that motion of moving a card and updating it about 25 Xs a day. I pray that you are aware and already working on it. Thnx!
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Response from developer
Hi there, thanks for the review. We’re sorry to hear you’re running into issues with Trello. Would you mind reaching out to us on our contact form, please? We'd be happy to help investigate this with you further - https://trello.com/contact
Brilliant, Useful app!
I use the Trello app to manage multiple boards for work. I love how seamless it is with the Mac app and how easy it can be automated and powered up.
I would have given 5 stars however since the app has updated, I no longer get a blue mark next to boards that have had recent activity. I relied on this a lot to capture changes and board updates so now I have to manually check each board’s activity log which takes up more of my time.
I would have given 5 stars however since the app has updated, I no longer get a blue mark next to boards that have had recent activity. I relied on this a lot to capture changes and board updates so now I have to manually check each board’s activity log which takes up more of my time.
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Mobile App deficiencies not clear
I’ve been a big fan of trello for a long time. Long before Atlassian acquired them, which I have mixed feeling about. Atlassian development is painfully slow and now so will TRELLO’s. That said one of the big most recent complaints is that there are all sorts of docs about how to do this and that, and not one of them that I’ve found tells you WHERE you must be to see that, at all.
Example. There is no way via tbe mobile app to leave a guest board. But it’s very easy on a desk. I found this out the hard way, and on my own. No docs mention this. When I asked for help NO ONE bothered to ask, or mention that I could easily accomplish this on a desk, where I RARELY go to use trello. When people can’t find something and you should know it’s different in different places, that’s question number 1. “How are you accessing the tool?” followed by “what you’re looking for may only be available via the desktop app or browser” all frustration would have been abated by that simple response or addendum to docs.
Example. There is no way via tbe mobile app to leave a guest board. But it’s very easy on a desk. I found this out the hard way, and on my own. No docs mention this. When I asked for help NO ONE bothered to ask, or mention that I could easily accomplish this on a desk, where I RARELY go to use trello. When people can’t find something and you should know it’s different in different places, that’s question number 1. “How are you accessing the tool?” followed by “what you’re looking for may only be available via the desktop app or browser” all frustration would have been abated by that simple response or addendum to docs.
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Response from developer
Hi Macelin, thanks for the review. We’re sorry to hear you’re running into issues with Trello. Would you mind reaching out to us on our contact form please? We'd be happy to help investigate this with you further - https://trello.com/contact
Very hard to delete Cards
Problem: it is difficult to delete one/multiple cards at once.
Reason: You will need three taps (open cards, the three dots and delete) and You have to move your fingers a lot just to delete a card (going to a card, go to upper corner and going down for delete) Now, imagine you have 20 or 100 cards, you’ll do the math!
Solution to quick delete: when tap and hold a card, you can just swipe up (maybe there is a red bin icon next to archive icon when tap and hold is on)
Solution to quick multiple delete: when tap and hold a card, you can tap different card and this will automatically added to a pile of cards, then swipe this pile up into red bin to delete cards
Thanks
Reason: You will need three taps (open cards, the three dots and delete) and You have to move your fingers a lot just to delete a card (going to a card, go to upper corner and going down for delete) Now, imagine you have 20 or 100 cards, you’ll do the math!
Solution to quick delete: when tap and hold a card, you can just swipe up (maybe there is a red bin icon next to archive icon when tap and hold is on)
Solution to quick multiple delete: when tap and hold a card, you can tap different card and this will automatically added to a pile of cards, then swipe this pile up into red bin to delete cards
Thanks
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Response from developer
Hi there, thanks for the review and feedback. We currently do not have a way to bulk delete any cards. For now, the only native alternative to going one-by-one to delete those cards on the mobile app. The reason why we currently do not offer a bulk feature natively from our end is to prevent any automatic processor option that would delete content permanently - which then at some point turns out was not meant to be deleted. However, there are some advice that we can suggest to you to make the process faster. Would you mind reaching out to us on our contact form please? We'd be happy to help you further - https://trello.com/contact
Good for a free service
Trello has been a very useful tool for our team and organizing our operations. However, we have had to build many of our own security measures to make up for the lack of features Trello offers and the potential dangers of board raiders. Now Trello is spamming all of our organization’s members with 500+ emails each and loads of push notifications, and their support simply doesn’t care and suggests changing our usernames! Edit: After contacting their email provider’s abuse team they seemed to get a lot more concerned and actually got developers involved to fix the issue. They seem to have the resources but will only get involved when it also becomes a problem for them.
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Always fabulous and evolving
This is a great app I use regularly for my personal and professional planning.
Potential update idea?
I downloaded the Trello app at the beginning of the year and I’ve loved using it to stay on top of my tasks. I’m a Masters student studying Project Management and it’s been a VERY busy year, but using Trello has helped me manage everything I’ve needed to do. The only suggestion I’d make for a possible improvement is changing the view so that the only tasks you see are those that need to be worked on or that are due that particular day. Like I said, I study Project Management and this is mostly inspired by software like Jira— I think it would be great if there was some kind of backlog in Trello that you could add ‘to do’ items to, and then include a start and/or due date. Then when you finish adding them to the backlog and go back to regular view, you’re only shown the tasks you need to work on that day. As much as I like knowing what needs to get done, I also have anxiety, and seeing every single task I need to get done at once stresses me out. Just a thought!
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Response from developer
Hey there, thanks for the review! We love hearing about how you're using Trello and your feature requests. You should be able to filter your boards to see the cards you're assigned to that are due, and you could create a board or list that serves as your backlog. We'd love to discuss your feedback further, so if you're up for that, do you mind reaching out to us at https://trello.com/contact?
Great app but constant sync problems
The app has all of the features it needs on mobile, but it forever has sync problems when tickets are moved between lists. If lots of changes have been made between tickets moving lists since you last add the app open, it has the ticket in both lists until you open the ticket and it manually syncs that specific ticket. The only way to resolve is to clear on launch within the iOS settings each time you launch the app. If the syncing is that poor, probably worth automatically clearing on launch until the problem is fixed in a later release.
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Nice way to organize everywhere!!
Trello is nice to use when I can see the things I need to get done. At the very least, it helps me know where I am with my projects across all of my apps. My only complaint about the app is that I use the Widget ability on my phone frequently; with other To-Do apps, I could see what I needed to do. I have terrible task permanence, where if I don't see it, I forget it's there. It would be nice to have the Widget able to display different boards like Apple's base To-Do List app.
Overall, though, if you have a lot of things to do and need specific ways to organize your day and tasks, this is really nice to have! Especially if you move across multiple devices.
Overall, though, if you have a lot of things to do and need specific ways to organize your day and tasks, this is really nice to have! Especially if you move across multiple devices.
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App is non-functional
I depend on this app several times a day at least, but for the last week or so, every single time I add a new card to a board, it immediately disappears as it animates shooting off of the screen. EVERY SINGLE TIME. I was hopeful that this would be patched quickly, but here I am, a week later, and am left with my hands tied waiting for a fix. VERY frustrating when this is something I depend on so heavily. PLEASE FIX THIS
UPDATE (7/8/22):
I updated the app and was still seeing the bug. After deleting and reinstalling the app now, everything is working again! Thank you so much for your support
UPDATE (7/8/22):
I updated the app and was still seeing the bug. After deleting and reinstalling the app now, everything is working again! Thank you so much for your support
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