Leave a Review Cisco Jabber
Big failure
Could Cisco explain to us how a phone App like Jabber only works if you have it active on the main screen , otherwise, it doesn’t work at all . Of course the application is open in the background. The application doesn’t understand being opened on the background as it has to be active on the main screen.
Cisco, a multi billion dollar company doesn’t know how to make a mobile App. In contrast I had Avaya App before it worked perfectly.
What a shame!Show lessAl Aibrahim
Looks outdated
App needs refreshing look and features to compete with Teams client application. I feel like I’m in 2012 using this app.aweesz
Only rings when app is open
Only rings when app is open. Not while running in the background.UTsCB
Unable to silence ringtone
When wearing headphones in the office, this app will ring through the headphones and cause moderate to severe hearing loss.
According to the web forums by Cisco, this app used to have the option to vibrate instead of ring.
Programmers at Cisco decided to get rid of this feature, I can assume this is to prevent people from working from home. I cannot in good conscience recommend this app to anyone for fear of causing hearing damage when wearing headphones. I only hope that someone at the company will read this, but I will not hold out hope and will delete the app.Show lesscurtey
All They Had to Do was Leave it Alone
When the work from home first started, this was a great app. Able to stay connected and allow us to contact our coworkers without giving away personal phone numbers as much as we needed as long as we were okay with it. One stability update later and since then, connection to the server would drop, notifications would be missing. Completely unusable.Show lessLukieLau
Cisco doesn’t care about this app or you.
I have had a TAC case open with Cisco since they broke the app in May. They don’t care to fix it. Every few weeks they will gather the same logs that we have already gathered 10 times before. They claim they are working to resolve it, but they just don’t care. I assume they are dragging this out to force everyone to pay more for their WebEx solution.
My advice is don’t use it. Tell your management that Cisco knows it is broken but doesn’t care to fix it.Show lessgdbjr
Odd behavior
The app works well for the most part. Recently with IOS16, the Bluetooth connection is choppy to the point where it’s not usable. I tried different headphones and different brands but no luck. Resetting the settings and re-downloading doesn’t change the behavior when using a Bluetooth headset. Kind of annoying but still technically works, hopefully they can fix this cause it wasn’t an issue before.Show lessSketchy but good
Constant connectivity problems
I use this app for work communication, but the app drops connectivity constantly, without notification. Because of this you never know when you are or aren’t connected unless you open the app and check, and even then it could disconnect a minute later. This has been a problem for years! What is the point of a communication app that doesn’t stay connected?Show lessBoja0201
Good app, when it works
Good app, when it works. You may need to login again every once in a while even if you use it everyday. For my situation, the app needs to be open and signed in order to receive phone calls. There is a slight lag when you answer calls or place calls, it can be up to one second when you are able to hear the other person on the line resulting in saying “hello” twice.Show lessamBrint
Insurance Claims Specialist
Rarely am I able to receive calls from coworkers. We end up playing phone tag all day long because they can’t receive them either. Sometimes the call doesn’t even register on the call log and the only way I know they’ve even called is I get an email with a voicemail message attached in my outlook inbox. Most of the time I end up having to call from my personal number to their personal phone number.Show lessTLDH**
