Leave a Review Cisco Jabber
Frustrating error
Continuously get the message: Unread messages might be deleted from server due to timeout. Please sign in Jabber to check unread messages.
Please fixgaucij
Avoid on T-Mobile
Phone Services doesn’t connect on T-Mobile’s networks (LTE or 4G). Every now and then an update to the app will occur and it will connect, but you can be sure that within a couple weeks it will fail again. Cisco blames T-Mobile any time I’ve had a support case open with them, T-Mobile doesn’t find anything wrong either. No other apps, Cisco or otherwise, have issues. I’ve about given up on the Jabber app except for checking voicemails since our company doesn’t allow for instant messaging.Show lessBlueViper85
Was great...then it all stopped
Been using this app for the last month ish, worked great in the beginning, now I constantly get errors trying to log in saying I can not login outside my corporate network. What ever changes you’ve mad please fix them as it is very annoyingwantingtowork
Goes “away” if app is not active
Despite of selecting “off” for Automatic Away, the status changes to away until app is brought to front.AmAs!ngh
Auto sign out
Since the upgrade this is auto signing out after a minute. I’ve disabled the feature in settings but it makes no difference. Shame as this app was great!Janobi Wan
Cisco Jabber Connection
The app does what it is designed to do quite well. However, a major shortcoming is frequently I cannot connect into a conference call after I have signed in and dialed the conference number. It is not clear to me why this happens frequently (and I have heard similar issues from colleagues). I figured out I have to sign out of the app and sign in again to be get a “dial tone” to connect into a conference. This makes no sense to me; and it also has caused me to be late connecting into a conference call.Show lessMobupp
Developer Response
Could you go to the Settings->Problem Report, then send the Problem reports to the email jabber-ios-feedback@cisco.com, we can check the cause for youCrashing on iPhone X
My app automatically updated this past week. It now crashes as soon as I open it. I can’t submit a report as it won’t stay open long enough for me to do anything. However, I uninstalled then reinstalled the app. It then allowed me to open, enter my credentials, then login. As soon as it connects to our sever it crashes.
My coworkers iPhone is a iPhone 7 and he is running the same version of Jabber as I am. He isn’t experiencing the problems I am having.
I tweeted a video of what’s happening to Cisco support but no reply. I can’t open a TAC as our Cisco servers are managed by a outsource tech company.Show lessSert_76
Developer Response
Could you go to the Settings->Problem Report, then send the Problem reports to the email jabber-ios-feedback@cisco.com, we can check what's the problem.Logs out unexpectedly
I keep the app open in the background and assume that it’ll be on standby and calls will make my iPhone ring. But that isn’t always the case, sometimes the app logs out at its leisure and only logs back in when brought to the foreground.
This is a serious issue as it causes calls to be missed. Please fix this.Show lessabc2312
Developer Response
Push notification is already supported and it means we can receive the IM and call even if the app is killed by iOS at the background. If your company is using Cisco IM&Presence server as backend IM server, IT needs to upgrade the Cisco IM&Presence server to latest version which supports Push Notification.Doesn’t sync IMs
Not bad but doesn’t sync IM messages like Skype does so you can’t see the previous chats you had at your desktop.Lockster2
Keeps losing its certificate
I keep getting an error saying the certificate is missing on my device. I have to uninstall the app then reinstall it. It will then let me log into it and function for while or until I close the app then I get the certificate error again and have to go through the uninstall process to get it to function again. I have an iPhone 6S running 11.2.1 software version. Very frustrating! Love it When it’s working.Show lessg0cherr
