Leave a Review Cisco Jabber
App issues with 14.1.2
Latest update breaks notifications! Please fix (14.1.3 doesn’t fix)rami192
Seriously needs a major update
The app is working sed by my company to remote access our office lines. The app crashes regularly when downloaded on a desktop/laptop, making it unusable to monitor calls that come in while working on projects.
On my mobile devise the app is slightly better, although it does disconnect regularly from either voicemail, messages or all together drops the service connection. The app does not keep phone on while reviewing messages so when my iPhone turns off the screen, voicemail also closes and you have to repeat the message (if it doesn’t loose it’s connection to company servers).
Sadly, we have to use the app while remote working from home but it is a shame that Cisco can’t provide a major update to the app to resolve these issues. The last time it updated was months ago. Very disappointed.Show lessjovall1575
Last update has been a real issue
Last update seems to have brought notifications when people chat to you. And syncs better with desktop app. However, it has a huge problem of draining phone battery with background activity. It needs fixing asap !!!!Weather addict 2
Enable APNS (Push Notifications) on your CUCM Cluster!
Like many other recent reviews of the Jabber app, I could not get mine to receive calls or notifications in the background.
I opened a TAC case with Cisco and they had me enable Push Notifications in Call Manager. After doing this, it works perfectly! Ask your system administrator to take a look at this.
Hopefully this can help somebody.Show lessVince Valenti
Jabber 14.1.2 update
Since the latest update that was pushed out a month ago jabber doesn’t stay connected when phone is locked or the app is put in the background to use an different app.
Calls are being missed because the app doesn’t notify the user because it’s not connected to the network. Which basically makes the app unusable.Show lesssrstollings
App issues
With the latest software updates half the time the phone is not ringing any more the app has to be physically open could you please fix the issue A.S.A.P.sammut95
After latest update 14.1.2 Jabber unworkable
After latest update Jabber keeps disconnecting while in background. Started happening after Jabber update 2 weeks ago. Phone IOS is unchanged.BazT3
Issues since the last update
Since the last update,push notifications are not working on iPhone 12. Please fix it.NMFZ1990
So many bugs makes it difficult to use
I had to download this app for work and it’s full of bugs. First, I can’t receive a call unless I am using the app. It won’t receive a call if my phone is not in use or I’m using another app on my phone even when I’m logged into the app and have it running in the background. It will simply send all incoming calls to voicemail. Second, if I’m in a call I have to stay in that call and can’t leave to access outlook or another app during the call or else it will drop my call.
There’s been so many issues and I’ve had to contact my work’s IT team several times to assist. There’s better phone apps on the market that I’ve used at my last job with none of these issues so I know it can be better.Show lessleilei465
14.1.2 update
I was very happy with this app until the last update. Chat and phone services disconnect all the time when the device goes to lock. Which wasn’t the case on 14.1.1. Using this for business daily it’s nice to be alerted like I should be but I’m not since the last update. And I worked support for a hospital where since Covid a lot of people depend on this to work correctly. So I see the tickets come in for the exact same issue and I have no fix. Except waiting for the next update that hopefully corrects it.Show lessSteves Bacon
