Need more features…
Need a way to jump directly to a payee’s name by typing in the first few characters, rather than having to scroll way way down to find the one you need. Would also be helpful to have the option to see the password you’ve typed in to make sure there are no typos before you get locked out after too many attempts.
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Worst Bank App Ever
I really don’t understand the 4.8 out of 5.0 rating on this app, that absolutely must be fixed. I have been with this bank for several years and this app has been nothing but a headache. I am constantly asked to change my password because the app claims my current password is not valid, although I now keep a record of my constantly changing password on my phone because it happens so frequently. I was just asked to change my password two days ago and now again today. I have accounts at several other banks and this is the only bank app that is so glitchy and annoying.
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John Buckley
I’m going on my 30th year with WSFS Bank. All of the WSFS Branches I’ve done transactions with have been courteous, and assisted me on my visit to their Branch Locations. Also the WSFS Customer Support Dept have been courteous, and professional! Glad to be a WSFS Customer!👍
Bugs galore
Before and after the merger with Bryn Mawr I experience rudeness and issue to get to the point where someone figured out why I couldn’t sign into my accounts. They had the home number and cell numbers mixed. I am still have pop up bill paying issues and today an out of state telephone number on my profile. Presenting this is met with the nastiest employees. I read where they are known to have rude women and do they ever!
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Amazing Service
We are former BMT customers. We are very happy with the move over to WSFS. From your online platform to your customer service and in bank service all 💯. Thank you 😊
Great and easy but could be easier
I would have the deposit option at the bottom of the screen. It took me several tries to find it, even the “help” didn’t explain where it was.
Brandywine Hundred Electric
My small part-time electrical business would be impossible without the outstanding services I receive daily from WSFS, all of it’s branches & especially the people who work at the bank.
New WSFS Bank Customer
I’ve found every transaction whether it’s through the internet or person to person has been completely satisfying. All great so far!
Aggrevations with App
My bank, that didn’t have these headaches while using THEIR phone app, got bought out by WSFS. A week ago, I tried to make a Snap Deposit to my secondary checking account. WSFS wouldn’t even Give me that option. I called & explained the problem & was told it would be fixed. A week later, I still have the Same Issue AND a really cranky auto reader function for check photos that made me photo shoot my check FIVE times & change lighting & location just to deposit One check!!! Argh !!! Never had these issues with my Old Bank!!!
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Easy Peasy
I was filled with anxiety about the merger and not being able to access my accounts, however the process was easy to follow.
