Terrible customer servic
Okay so I started off really liking this app, photos don’t sell for much but I had sold a few and it’s cool, but I stopped using it for a while and got locked out of my account cause I forgot the email I used… it has taken over 3 weeks of countless emails going back and forth to make any progress in getting back into my account. They would tell me what I’d need to send them, and then say we actually need this, then I’d send them that, and then they go, well we actually need this as well… it’s been absolutely ridiculous… I loved the app but the terrible customer service has ruined it for me
Show less
Forced to install app
Just realized I cannot open shutterstock with safari on my iPad. It says I need to upgrade my browser. Then I upgraded my OS to the newest version, including the browser, but it’s giving me the same message. I contacted service chat and they only told me to try chrome or the app. Every other stock website works well with safari, but shutterstock disables access to their website in order to force customers to install their app. Very dirty
Show less
Very bad.
Just downloaded successfully. Register an account. But you can't log in. You need to re-enter the web page to reset your password. It has been reset. Still don't let you log in. Prompt to reset your password.
Overpriced and scammy
I got it initially bc I think photographers and artists should be paid for their work and I still do but shutterstock is just ripping people off. It’s by far my most expensive monthly subscription and the one I use the least often. Also, if you try to cancel early they charge you another $180.
Apple
Hi this is Alayya birthday here it was my 27th birthday yestday do you have eny pink moilble phone in stock not a I phone just pink moilble phone please as my birthday money please from Alayya burley pink moilble phone not a I phone thow just pink moilble phone
Logo Template Function is Inoperable
I purchased the “Free Trial” package for the purpose of designing a logo for my new website.
When I tried to open the template, all that appeared was a blank scree with a red pulsating dot.
The operator on the Help Chat suggested that I change browsers.
I use Safari. Period.
Refund Please.
When I tried to open the template, all that appeared was a blank scree with a red pulsating dot.
The operator on the Help Chat suggested that I change browsers.
I use Safari. Period.
Refund Please.
Lock in
They really push the free trial in your face and make it very simple to sign up. Then if you forget to cancel your free trial you're locked in, bound by contract and they will take your money for rest of the year.
It’s expensive and there’s no way out but to pay the entire year out and pay them back for the ‘discounts’ They’ve apparently already been giving you.
It’s not a nice system
It’s expensive and there’s no way out but to pay the entire year out and pay them back for the ‘discounts’ They’ve apparently already been giving you.
It’s not a nice system
Show less
Fake website
I never beleive but i try to open account in this websit and i have an account paypal and they hake my account and purchase from my account so beeee careful its trape website for hakering
انا فعلاً جربت وفتحت حساب تجريبي ووضعت طريقة الدفع ببطاقه فيزا مسبقه الدفع وتم التهكير وعن طريق حساب باي بال تم سرقتي وتمت عمليه احتيال كبيرة وجاري اتخاد الاجراءاات القانونيه
انا فعلاً جربت وفتحت حساب تجريبي ووضعت طريقة الدفع ببطاقه فيزا مسبقه الدفع وتم التهكير وعن طريق حساب باي بال تم سرقتي وتمت عمليه احتيال كبيرة وجاري اتخاد الاجراءاات القانونيه
Show less
The most useless app possible for photography.
This app is just utterly a waste of time and not even worth me talking about it. Couldn’t be more disgusted.
Great!
This app is great if you don’t want to pay for anything but get inspiration for other things