Leave a Review Jdate
Technologically shoddy over-priced app. Don’t waste your money.
I assumed getting a subscription would give me access to a fully capable app. It is complete garbage.
It is finicky in every sense of the word.
Keep in mind, you cannot read messages if you are not a paid subscriber.
The goal of this company, and the thieves that work there, is to make tons of money. A simple example, paid subscribers cannot distinguish if other profiles have subscriptions so you are effectively messaging non-paid users who cannot read messages. This is intentional. The intention is to entice non-paid users to pay for a subscription in order to read the message, all the while using paid subscribers as a tool instead of helping paid customers.
Considering paid subscribers cannot distinguish between profiles that can or cannot read messages, the paid subscribers are left to search through thousands of profiles. However, the search feature of this app is useless. Filters don’t actually filter which leaves thousands of random profiles displayed and zero similar interests.
This is all intentional with jdate. It is astonishingly unethical. The more time it takes to meet people the more likely people will be forced to pay.
It is an absolute joke. Don’t waste your time or money with this app.Show lessScooterCap
Developer Response
We’re sorry to hear about your experience with our app. We’d love to learn more so we can enhance our features and user experience. Please reach out to our customer support team, and we’ll make sure to take your feedback into account.Stay away- very bad app
Constant crashes and freezes that require me to fully close the app and reopen it for it to crash/ freeze shortly after.
As a free user you have next to no way to “like” people as you get locked out and requiring you to pay to like more people. And that is with me being super picky with whom I am liking and keeping the likes I give out to a bare minimum. And even if you are willing to spend you hard earned money- it is one of the most expensive dating apps and you get little in return compared to other apps.
The real icing on the cake was that I got “matched” with someone and it turns out that “person” was a jdate admin bot telling me that I should upgrade my account because I am missing out on so many matches.Show lessSjekidnrjdj
Developer Response
We are sorry to hear you feel this way! Some of our features are only accessible after payment, as this enables us to keep working on improving the app even more. We're consistently reviewing our price structures and aim to offer a fair price-point for our subscription features. We do offer occasional discounts on our subscriptions and seasonal promotions, so keep an eye out for those. Thank you!Do not download
I am not sure why this app has so many positive stars. It does not allow you to only see people within your preferences. Anyone can like you account and start a conversation. People of all ages that you might not even be interested in. It’s like a stalking app more than a dating app. They can see your read receipts, who saw your profile, it’s odd. Also, after trying to delete the app I kept receiving an error notification. Costumer service number on the app is no longer in service, chat support is a robot that doesn’t respond once you give them your phone number. Why is this app still allowed to exist by Apple? It is so buggy too!!Show lessbeepbee123
Developer Response
We are disappointed to hear you feel this way about our app but are thankful for your feedback! Unfortunately, we do not provide phone support. We would love to know more about your frustrations with our app so we can continue to improve our features. Please reach out to our customer support team using our contact form to share your valuable comments. Thank you!Fraud withdrawals
Beware of giving them your credit card information. They charged me $500, almost 2 years after using JDate, and because I missed one of the charges, as I have autism and don’t manage my bank account well, they fought to keep some of the money because it was over 2 months ago. Beware. This app is 100% a scam. There are other dating apps for Jews that are free unless you want to use a travel pass for a new area. This app is fraudulent and has harassed my bank account for years and years.
Not just that, but I haven’t been able to log in for over a year and don’t have an account to be charged for… yet at the SAME TIME, I saw my photos on another account from 6 years ago… I tried to contact them about my old photos from 6 years ago and they said it’s their right to keep any information that was uploaded to their system. Now when you try to log in, you get bombarded with security questions, that are unreasonable.Show lessFlora_1.618
Hasn’t Been Ready for Prime Time for Some Time
I’ve used JDate off and on for a number of years; but, seeing how it’s competitors run their apps, there doesn’t seem to be a desire to improve the experience to match what others are doing.
For almost a month, I’ve been trying to change my password; I’ve been logging in thru Facebook which I normally don’t use and is very cumbersome. Haven’t received my first reset link from JDate. I just terminated JDate; in the process, I wanted to hide my profile since I won’t be checking messages. JDate’s response: technical can’t do. Yikes!!!
I might be more apt to use JDate if it performed anywhere like Match or MillionaireMatch. Unfortunately, JDate has a way to go, and has had a way to go for a number of years. I’m sorry.Show lessGinsburl
Developer Response
We are disappointed to hear you feel this way about our app, but are thankful for your feedback! We would love to know more about your frustrations with our app so we can continue to improve our features. Please reach out to our customer support team to share your valuable comments. Thank you!Completely broken app
After registering, I was locked out of my account. Customer support asked for my IP address to fix the issue and never got back to me after weeks. Simply impossible to use.
I'm not sure I'd even want to use the app, though. From my brief usage of the app, and from what I hear from other user, it seems that the app doesn't even have a promising selection of users, at least no more promising than Jswipe—the freemium version of Jdate run by the same company—and with a paywall to use the app at all. So even if the app is usable, it's low-quality.
Higher-quality Jews can be found on higher-quality platforms. Spark Networks does not have a monopoly on single Jews. Jdate and Jswipe should rise to the challenge and get better.Show lessWikikinetic
Rip off! Worst Jewish dating app out there
JDate is by far the worst Jewish dating app out there. They charge you $60 per month, it takes them nearly a week to approve your pictures and profile bio. My bio was rejected without any explanation after an entire week. This is really limiting because people cannot read about you or know what you are about. In the meantime, while you sit on your hands and wait endlessly for them to “approve” your profile, one week out of the four weeks has already elapsed without proper exposure i.e. bio and pics. The customer service is atrocious. They tell you in the email “if you want to know while your bio was rejected, click on this link“ after you click on the link it simply takes you to your bio to edit, of course, without any explanation after the rejection.Show lessKillerkid0
Nothing works
Sooo buggy with many fake bot looking profiles with auto generated “Jdater___” —young men all interested in women 50-75+ um, yeah, right…
When I try to sign on from a link in an email it won’t let me sign on. The site itself will not send me a password reset. The app is extremely buggy. Unusable. I get an email saying I got a reply to my message but there is no such massage on the messages tab. I am going to try to get my 60 bucks back. PS When I first joined the app had simply crashed for a whole day. Wish me luck!Show lessAgingMillennial
Terrible…F
This app is SO horrible. Pictures don’t load, takes forever to get content “verified”, they match you with people who have not been online for months and months, they similarly have an “online” section where almost all people have not been online for a very long time…and they have the nerve to charge $60/month??? Even sending a message to support through the app errors out, so if you see a developer response saying to contact support it’s bogus. Just absolute total garbage!Show lessJsjfm2000
JDate’s refusal to delete my account!
I did not even finish creating an account. It said the photo was under review. I deleted my photo and logged out. Shortly after I received an email saying I have matches with photos of matches! I contacted the company and asked them to check and please delete my profile and account. Instead of simply doing so or at least confirming if my photo is up circulating on their platform or not - I received a somewhat aggressive email from Karol K. saying they have a right to use my personal information! She was going out of her way to sound like an attorney - which only shows how they treat their users. This is unethical to say the least. All she needed to do was to simply make sure my account is deleted. Instead, she unnecessarily made it complicated and is trying to play hard ball with their own user for no reason but to stroke her own ego. Stay far away from this app and these unethical people. She clearly thinks Copyright Infringement doesn’t apply to JDate. No app can use copyrighted photos without consent. If she had bothered to simply delete my account, as she should have, she would have saved JDate this 1* review due to her so called customer service.Show lessReviewForApple
