Jdate User Reviews

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  • Do not pay for a subscription!!

    Terrible experiences all around with this app. The experience with members was terrible and filled with pathetic activity that would not be permitted in most respectable dating apps or services. Even worse...my subscription was made through the website yet they refused to stop the recurring charges when I requested that the cancel my subscription claiming that the were unable to do so. I had to call Apple support and jump through hoops for an hour to finally cancel and get off of this garbage platform.
    Perhaps at one time, over a decade ago, there was some quality. No longer.
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  • Poor!

    Images don’t load fully and consistently. The online feature under the browse heading does not actually show people online or recently online. What’s the point? When asked about it I was advised the web designers are trying to fix. Many of the people that show up on your Feed haven’t been on this site in months. Ridiculous. Save your money and go to another site and check those that are Jewish if interested in I was members. Beware you have been warned. Trust me on this one.
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  • Help me

    Something is wrong with what is written about or I’m doing something. Wrong I have very little activity on this site so I’m not sure why. Or how to fix it I’m educated. Attractive. And a nice Jewish girl who was widowed about one and half years ago with grown sons and grandkids out on their own with families and I’m a nice person. Help it has been a total waste I get lots of interest on other sites so why not here I am picky and not looking to just keep busy. Please help. I’m also very untecky thank u
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  • Wow This is Bad!

    I honestly cannot believe how bad this app is and how drastically this website has plunged in the past few years. It’s been three days since I created my profile and everything is still “pending”. The matches showing up in my profile are nothing close to matching my preferences and Women who have not been active for weeks or months are at the top of the screen. A complete waste of my time and money. What a joke. The app itself is confusing.
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  • Buggy, not many people on this app, expensive for no return

    Do not waste your time/money/energy.

    It’s so buggy!
    This application is dated.
    It’s not user friendly.

    There are like maybe 20 people in the LA area on this app, all of which the profiles are recycled constantly. example, I swiped left (not matching or interested) on those 20 profiles that I wasn’t interested in... the app refreshed the same 20 people in a loop.

    I paid $60 thinking I’d get a higher quality app, but obviously wrong.

    It takes days for them to approve your profile which eats into your subscription time. When you report bugs the call center seems to be aware but doesn’t have any plans to address. I think backend is designed to loop candidates rather have the app confirm they don’t have many people on the site. When discussing cost and return on value the default statement is you have to talk to Apple. Which is a great way to avoid giving you a refund.
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  • Glitchy

    This is probably one of the most glitchy, infuriating apps I’ve tried(repeatedly!) to use. I signed in, then was sent a brusque email saying I had been “rejected,” had to email asking why, then was told it happened not to be offered in my area. Ok, fine. So I move to a new area, try to sign in again, it forces me to “sign up”, then tells me this user already exists. Yeah, I know. That’s why I’m trying to sign IN. Multiple tries later and forget it. I guess you just get to keep my data and do whatever you’re doing with it 🤷🏻‍♀️
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  • Dump App, Unfortunately. Don’t waste your time.

    So I paid for a six month subscription, since I can’t message users without a paid subscription in the first place. The whole experience was extremely buggy, as menus melt into each other making it hard to navigate. As I matched with people, they wouldn’t show up in my match list. Winks do not register. Messages rarely send. Adding pictures to your profile is a hassle since the app will crash over and over if you add more than three photos. I wasted 120+ bucks. Save yourself the hassle and choose a different Jewish dating app.
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  • Impossible to navigate

    This is my second time on JDate with many years in between usage.
    It is still ridiculous to try and navigate with any sense of intelligence. Not only can I not ( still) figure out how to search for an age related date that lives within the state and distance I specified, there have been several instances when I have tried to open a message and it brings me to their menu to sign up, pay for a higher premium account and never brings me to any messages. It is frustrating and a waste of my paid subscription. I wrote to the help desk and they never answered my specific questions. What is their purpose in offering a dating site? Extremely disappointing.....
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    Developer Response

    Thanks for your feedback, HDate! We would be happy to offer navigation assistance! We can also review your account to make sure that your subscription is active. Another possibility is that you inadvertently have two accounts on the site with us. Please contact us at support@jdate.com and share these concerns with us. We'd be happy to assist again!
  • Crashes every time

    This version is unusable, any time I click on a profile the app crashes. I’ve tried deleting the app and reinstalling it, as well as closing all other apps and rebooting the phone; nothing has resolved the issue.

    I’m a subscribing user, so this is extra frustrating considering I’m paying for access.
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  • Expensive and for little results

    Recently this app was updated and they charge for EVERYTHING now. Want to see more than one picture on someone’s profile- you have to pay. Want to see who viewed you- you have to pay. Want to see who liked you- you have to pay. Now to be fair, some of these things are common paying services for a dating app, but the costs are ridiculously high and especially since the pool of Jdate users is so small. There is not much incentive to keep using this app.
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