Jdate User Reviews

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  • Completely broken app

    After registering, I was locked out of my account. Customer support asked for my IP address to fix the issue and never got back to me after weeks. Simply impossible to use.

    I'm not sure I'd even want to use the app, though. From my brief usage of the app, and from what I hear from other user, it seems that the app doesn't even have a promising selection of users, at least no more promising than Jswipe—the freemium version of Jdate run by the same company—and with a paywall to use the app at all. So even if the app is usable, it's low-quality.

    Higher-quality Jews can be found on higher-quality platforms. Spark Networks does not have a monopoly on single Jews. Jdate and Jswipe should rise to the challenge and get better.
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  • Rip off! Worst Jewish dating app out there

    JDate is by far the worst Jewish dating app out there. They charge you $60 per month, it takes them nearly a week to approve your pictures and profile bio. My bio was rejected without any explanation after an entire week. This is really limiting because people cannot read about you or know what you are about. In the meantime, while you sit on your hands and wait endlessly for them to “approve” your profile, one week out of the four weeks has already elapsed without proper exposure i.e. bio and pics. The customer service is atrocious. They tell you in the email “if you want to know while your bio was rejected, click on this link“ after you click on the link it simply takes you to your bio to edit, of course, without any explanation after the rejection.
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  • Cant get in to the site

    It keeps telling me that I don’t exist. Tried getting in through email, already taken, YES THAT’S ME, can’t get in via Facebook or the other option.
    What’s the point?
    Waste of money if you can’t enter the site.

    Developer Response

    We are sorry to hear this! Please contact our customer support team directly with further information about the issue you're experiencing so we can look into it and help. Thank you!
  • Nothing works

    Sooo buggy with many fake bot looking profiles with auto generated “Jdater___” —young men all interested in women 50-75+ um, yeah, right…
    When I try to sign on from a link in an email it won’t let me sign on. The site itself will not send me a password reset. The app is extremely buggy. Unusable. I get an email saying I got a reply to my message but there is no such massage on the messages tab. I am going to try to get my 60 bucks back. PS When I first joined the app had simply crashed for a whole day. Wish me luck!
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  • Terrible…F

    This app is SO horrible. Pictures don’t load, takes forever to get content “verified”, they match you with people who have not been online for months and months, they similarly have an “online” section where almost all people have not been online for a very long time…and they have the nerve to charge $60/month??? Even sending a message to support through the app errors out, so if you see a developer response saying to contact support it’s bogus. Just absolute total garbage!
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  • JDate’s refusal to delete my account!

    I did not even finish creating an account. It said the photo was under review. I deleted my photo and logged out. Shortly after I received an email saying I have matches with photos of matches! I contacted the company and asked them to check and please delete my profile and account. Instead of simply doing so or at least confirming if my photo is up circulating on their platform or not - I received a somewhat aggressive email from Karol K. saying they have a right to use my personal information! She was going out of her way to sound like an attorney - which only shows how they treat their users. This is unethical to say the least. All she needed to do was to simply make sure my account is deleted. Instead, she unnecessarily made it complicated and is trying to play hard ball with their own user for no reason but to stroke her own ego. Stay far away from this app and these unethical people. She clearly thinks Copyright Infringement doesn’t apply to JDate. No app can use copyrighted photos without consent. If she had bothered to simply delete my account, as she should have, she would have saved JDate this 1* review due to her so called customer service.
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  • Don't Waste Your Time Or Money On This App

    This app is very glitchy and does not function properly. It crashes often and messaging is terrible. You cannot use punctation on it. It has a hard time loading. I would recommend J Swipe and Hinge (the filters work really well on Hinge. I filtered for Jews and it only showed me Jews, making it a very well-designed, functional Jewish dating app a million times better than JDate and superior to all the other dating apps.).

    Do not waste your time or money on JDate. Hinge is a way better app to date Jewish people than all the rest, honestly. Just use the filters. J Swipe is okay. Just do not make the mistake I made when I paid for JDate and threw money down the drain.
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  • Jdate is simply garbage

    What used to be a great site has turned trash. Their interface is outdated and junk.
    They will match you with people who haven’t logged on in 2 years. When you search for “last to log in”, they’ll have members that are 3 years old mixed with current members all in one search. Then you need to click on every single profile and scroll to the bottom just to see if they’re actually active. Who has that time.
    Not to mention the actual number of active people are incredibly low. Then to make it worse, you have to pay to even see more than one picture. This is the worst app/website I’ve ever used.
    Save your money. Go another route.
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  • Appalling

    I’m simply amazed how I keep getting sucked back in to this app. Where to begin? Not sure what bothers me more, the fake accounts they keep allowing? The women that pretend to be Jewish named Mary? The daily suggestions on who I match with that haven’t been online in over a year? The fact that every time I try to contact support, my messages don’t get sent?

    It’s like someone just put this app on auto and walked away. Will definitely not renew when this is up. There’s only so many times I can feel stupid!
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  • Old and dated

    This app is is pretty garbage.

    Speaking on the guy’s side:

    You only get to see one picture. That’s a very archaic thing to limit.

    About 80% of the women profiles are fake or super old. There are so many people who haven’t been online in years! Why aren’t these profiles routinely wiped?

    The obvious answer is because then it’d be more obvious how little of a user base this app has. I ran out of of people in less than two weeks and I’m talking women in their 20’s within 50 miles of Chicago, Illinois! That’s insanely low!

    The options for likes, activities, and preferences are very limiting and don’t cover the full gamut.

    I don’t see a difference between the many tabs of this app. Like, why is there a distance and online tab when those should be filtered and wiped?

    I mean, I thought JDate used to mean something… what a joke!
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