Leave a Review Jdate
A waste of money
This is terrible. There are SO many non paying members on the site (as well as fake “members”). As a paying member, if I email somebody, like somebody, etc. I have no way of knowing if the person on the receiving end even received my email-whether they choose to respond or not. It is a complete waste of time to be a paying member because if you send 10 emails, 9 of the people won’t even be members and they have no way of receiving an email. And if I’m paying I should at least know if my emails are going into a black hole or are actually being seen.
Customer service is worthless in this regard. When you email them you get robotic canned responses that tell you absolutely nothing.
One would be better of taking the subscription fee, dressing up nice and going out and meeting somebody in person. At least they know you are speaking to them.Show lessVegasgreg
Better than what the negative reviews indicate
I think the app works fairly well, but there are a few things that need some attention:
1. If I’m typing on my iPhone 13, using the on screen keyboard or my bluetooth keyboard, everything works fine, including punctuation marks. However, if I’m typing on my iPad 6th generation, using either the on screen keyboard or the bluetooth keyboard and I use punctuation, the iPad can’t handle it. If I type “don’t” without the quotes, I wind up seeing posted “don” and “t” separated by multiple miscellaneous punctuation marks, making the word virtually unreadable. If I am typing on the iPad,and I am messaging a Star Trek fan, she might think that I am a friend of Lt. Commander Data who cannot use contractions.
2. While I appreciate the notifications that I have a message, like or flirt, the only way I can get the little notification number to disappear on both the iPad and iPhone after retrieving the item is to force quit the app, open it back up and then close it again.
3. If I’m working in the kitchen, I’ll keep the other person’s profile displayed on the iPad, and type messages using the bluetooth keyboard on the iPhone. Sometimes the new match displayed on the iPad will take a very long time before it shows on the iPhone, even after I have clicked “like” or “flirt,” and look for it in my message list.
Hopefully you’ll be able to fix these little bugs before I find the love of my life and close my account. ;-) Thank you.Show lesskbrph2004
No messaging is a dealbreaker
Is Jdate the only free app version that doesn’t allow messaging, or am I missing something? In the day I had it, I received 20 emails every time someone liked or reacted or anything happened on my account, was asked over and over again to update to premium, and can’t even see or respond to the messages people send me? All over the app it says that basic plan includes messaging when it doesn’t. I had such high expectations for this app, but all it turned out to be was one giant ad for itself.Show lessjustwannachat
Sheesh
I suppose I can understand a paid subscription if you are serious about looking for marriage but, as this app is also advertised as a way to find friends, it boggles my mind that anyone would think such an exorbitant subscription model is reasonable. Why on earth would I pay MINIMUM thirty dollars a month to find a friend or a casual date? This is 2021, who has that kind of free money laying around to spend on a dating app?
In addition, there’s a silly feature that doesn’t allow you to search for matches anywhere other than your original location. What’s so nefarious about potentially finding The One when I’m visiting friends and family in my hometown?? And what if I move to a new location? Instead of giving a real answer the app just glibly says “sorry jetsetter.”
Considering you can’t even send a message without coughing up some dough, the free version of this app is completely useless.Show lessSeesawarsaw
Never heard back from the”Help” section
Twice or more I’ve messaged the help line and haven’t been helped.
I seem to always have issues with the app, reloading and loading it again. Among other difficulties.
Most annoying of all is realizing that there are very few active users of the app. Even compared to Jswipe. To me JDate having a longer history as a brand meant more active users —but alas this is not the case.
I see the same 20 people all the time. There’s no way to “swipe right” and declare your uninterested in anyone. I live in NYC so I can’t imagine a more populated area to use the app.
I suggest a redesign of the app and to simplify it. The ridiculous price of a subscription (which you need in order to properly use the app) suggests a level of attention and care from the app developer that isn’t being shown here.Show lessDelCloserclosestclosed
ripoff
First, it’s just a terrible app, very buggy. On top of that, even with a PAID basic subscription the app does not let you view the complete content of matched profiles, including narrative and photos. Paid basic subscriptions also do not allow you to send and receive messages. They keep asking you to sign up for more expensive upgrades. However, Jdate is not transparent about the benefits of free, basic, and premium accounts, so there’s no way to compare and make a rational choice. Customer service is near zero; all you can do is send an email and then wait days or weeks for a useless response. Not recommended.Show lessroaringbranch
Used to be a good dating site, now just rip off
I had a good experience with JDate 4 years ago. This time is totally different. I put certain age as a cut off for my search and get all matches from the any age but not the one I defined. When open section “online” that should show who is online now, it shows people who were online last time 3-6 months ago. The search brings you people that where last online 2-3 years ago. Many fake accounts (bot?) send you a flirt.
I tried to open ticket via their system but it shows every time that the message failed to go through. I tried to communicate via chat but there was only bot that says that nobody is online. I wish I would reading reviews and knew all this before I paid my subscription and would not waste money on it.Show lessLukuri
Poor service for the price
I’ve had this app and paid account for about one week now. Two major complaints, one being that it’s seems very slow to load and reload it’s not my phone since all other apps work quickly and efficiently. Two is that for 60$ a month they could afford to load changes and new photos to the account then the four days that I have been waiting for my photos to get approved.
One paid month of Bot and fake accounts will be enough for me.Show lessShmuel503
Unusable - Dating site also outdated
This review is both for the app and the site in general. The App has a very outdated, unfriendly design and I will not be renewing my paid subscription. You cannot filter out people who no longer check the site, so you’ll get search results and recommendations of people who were last online a year ago. The app won’t notify you when a new message has come in, so you have to check periodically, manually. Every day or so you’ll get flirts from fake accounts. Bots I assume. The site itself is poorly designed and many profiles contain no intros/descriptions. I would’ve given the app 2-3 stars, but a day back it stopped loading. I reinstalled the app multiple times but it still froze at splash screen. It’s nice that the company has a community manager to address bad reviews. Unfortunately it’s unclear if there is still a development team working on this app. Sparks Network needs to get a move on it before the Jewish dating market moves to other sites/apps for good.Show lessAppUser3001
Gone down the toilet
This app used to be great many years ago. After a long while, I signed up again. About 90% of the profiles have no pics and very few details. I get constant “flirts” from generic “JDater123” or “Jdater456” which seem auto-generated. The messages I do get are from really old guys in other states, which makes me think there is really no customer base in my area (southeast Michigan). Is it just me? No, because my friend’s 20 year old daughter in Colorado tried Jdate a few months ago and had the same bizarre experience, but I couldn’t imagine that would be universally true. Apparently this app is dying a slow death. It’s really too bad, and a complete waste of money.Show lessMelsebelles
