Ouch-Shame on Corrlinks!
I had a Corrlink acct a few years ago. I went onto the website to see if I needed to reactivate it. I found I received a email I read and responded. I only received half the website and app. I kept looking for the recharge my acct button. It wasn’t there. In fact out of the 7 menu options I have 4. My account has no way of loading money to send, no photo option, no recharge option. So I downloaded the app thinking maybe I’d have those options there. Nope a box popped up saying I had to have the premium acct because I have a iPhone. That was fine. So it directed me back to the website. The website processed the upgrade to premium and took the money. Guess what, I still can not put money on it my account my for emails to him or for the inmate to emails me, etc. oh can’t forget to mention there is no place to change your last name. In saying that ladies do not get married or divorced and change your name it’s impossible to change it in the website.
I kept trying to contact the company but they do not list their phone number, I did send a couple of emails. I still haven’t heard back from them. I understand the federal government is contracted with them but dang if corrlinks doesn’t act like a very shady company.
P.S. I did look at their reviews and there is site after site with complaints. It’s sad since this is the only way to stay in contact friends and loved ones.
I kept trying to contact the company but they do not list their phone number, I did send a couple of emails. I still haven’t heard back from them. I understand the federal government is contracted with them but dang if corrlinks doesn’t act like a very shady company.
P.S. I did look at their reviews and there is site after site with complaints. It’s sad since this is the only way to stay in contact friends and loved ones.
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