Poor service and inconvenient
This is a pain. One must sign up from a regular computer. But often the browser you use won’t let you sign up. So you try another browser. And another. Same problem. You finally email customer service explaining that it’s not working and that you’ve tried all the major browsers. So then you get a tone deaf answer telling you to try another browser. Facepalm.
CorrLinks, charge more for your app and make it easy to use. Please.
CorrLinks, charge more for your app and make it easy to use. Please.
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Helpful app
This app is soooo worth having! It’s almost like texting and compared to the alternative it’s priceless not having to log on every time, and you know the instant you get an email from your inmate.. and they don’t have to wait for you to remember to log on and check and see if you have an email from them..replying is a snap. Highly recommend!!
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App isn’t working for me
This app isn’t working! I had to set up the account online through google, went back into this app and made several attempts to login in and I’ve been unsuccessful each and every time. Ok getting annoying error message, but as I sign in through google I have no problem.
Adding funds?
It is a convenient way to get in contact with your loved ones but it keeps saying $0.00 balance as if I will not be able to add any funds. I would like to know more about adding funds so we can keep track how much he needs in order to communicate monthly. This app is good as far as communication goes but very bland in its process. Updates need to be made!
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Be careful
Be sure to save you email at least every 3-5 minuets just in case the system crashes you can go
Back into your draft folder to pick it back up or view, you can also go to your desktop.
Back into your draft folder to pick it back up or view, you can also go to your desktop.
Disgusting
How disgusting that a company would hold your loved ones hostage by forcing you to have a paid premier account before you can use the app. That is the lowest of the low. A person who has an account and pays money for stamps should be able to use the app. Encourage all your friends and loved ones to use JPay because it seems it’s not just about money with them completely like Corrlinks. Despicable.
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Difficult at best!
Hardest app ever to use! How am I supposed to write a loved one when all I get is a black page when I try to enter their contact info! So frustrating! It’s hard enough to stay in touch now, thanks for making it a lot harder! It’s as if your saying “ too bad your loved one committed a crime, we are going to punish you as well!”
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Works perfectly!
Great easy to use app, has all the tools that I need. Notifications are instant and have had no crashing. Thanks!
Excellent
Hate the delay in messages but its a really good app. Very convenient and helpful! Wish every facility had this system! Helps you cope and keep in contact!
Great
This is the greatest thing ever. I email my son almost daily. I know if he is sick or if he is doing great. In just a couple hours. I love it. I so thankful for it. I’m one of those mothers that worries about her kids everyday. I don’t worry as much now. Thank you so much. Pgilson
